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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 764 reviews 77%
4 star 150 reviews 15%
3 star 15 reviews 2%
2 star 15 reviews 2%
1 star 48 reviews 5%
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(All Vehicle Makes)
Behrooz Z.
Vehicle Make : Volkswagen
1 out of 5
11/10/2017
That’s why I left my car for repairs. I could have taken it to the dealer and it would not have cost any more than what I paid to your company. I always take my car to dealership. I was sent a text that the car was ready. When I got to the shop, I was told that it was not ready. I was given a measly $30.00 discount for wasting my time. On top of that the part is not the right part. This is not good business.
Jarvis L.
Vehicle Make : Dodge
5 out of 5
11/9/2017
The reason i came to Westside, its because yall did a great on my other dodge truck years before. Keep up the great work!
Kathleen M.
Vehicle Make : Volvo
4 out of 5
11/8/2017
All was great! Great service! Best detail on my car since I got it from the dealership 10 years ago.
Samuel B.
Vehicle Make : Dodge
5 out of 5
11/6/2017
Corey n Stephen did a great job i was sadicfied tks
Mary B.
Vehicle Make : Kia
5 out of 5
11/4/2017
I appreciated the updates via text. Always available (ready to help) and friendly when I called. Answered all my questions in detail. Great service. I was very satisfied. Thank you!
Jeanne P.
Vehicle Make : Honda
4 out of 5
11/3/2017
Jessie was great to me. I needed to pick up one day early as I had to have medical procedure done on Friday and would have to drive 42 miles one way to pick up my car on Friday when it was promised. Work down the street but was not going to come in on Friday due to medical appt. got to pick up on Yhursday as several guys mostly Jessie went the extra mile for me. Have used Westside 4 Times now as I keep getting hit on the crazy beltway. Love your work and how kind and accommodating you all always are..thanks so much for this one Jessie...Jeanne P
Joe B.
Vehicle Make : Toyota
5 out of 5
11/3/2017
Very professional atmosphere all the way
Stephanie T.
Vehicle Make : Infiniti
4 out of 5
11/3/2017
I wasn't sure of how things would go since this was a new experience for me. My son was involved in an accident so I needed repairs quick. I am thankful to Rena for notifying me about the severity of the condition of my tire. I was able to replace it without any additional problems such as a blow out while driving. Christina (GEICO Rep) was able to answer all of my questions in a friendly manner. Overall, it was a smooth process. Thank you all for your hard work.
Winthorp C.
Vehicle Make : Nissan
5 out of 5
10/28/2017
excellent work Jesse was very helpful
Rodrigo V.
Vehicle Make : Infiniti
5 out of 5
10/26/2017
Good job guys.
Cheryl R.
Vehicle Make : Scion
5 out of 5
10/26/2017
They were very thorough very professional and completed my car before the due date had a great experience
Jesus L.
Vehicle Make : GMC
5 out of 5
10/24/2017
First let me say thank you to Mr. Ruben Vasquez, the morning I dropped off my vehicle he made me feel very welcomed. The professional service provided by the staff was very outstanding and I would recommend your service to my friends and family.
Ewendolyn G.
Vehicle Make : Mercedes
5 out of 5
10/21/2017
Jesse was very pleasant and kept me informed every step of the way. He is a true Asset to the Company! My experience was great!
Lisa M.
Vehicle Make : Fiat
5 out of 5
10/21/2017
Westside Collision has always been outstanding, from their customer service to their timely repairs, I would not go anywhere else for my car repairs.
Douglas F.
Vehicle Make : Chevrolet
4 out of 5
10/21/2017
There was a issue with the repair of my truck. West side took care of it with no fuss at all. We all know mistakes can happen. How they are handled says a lot about how businesses is taken care of. I would not hesitate to allow them to work on my truck again.
Kiauna B.
Vehicle Make : Chrysler
5 out of 5
10/21/2017
Jesse and Sharon were outstanding. I was kept informed and my car looks better than it did before the collision.
Fernando C.
Vehicle Make : Toyota
5 out of 5
10/20/2017
Great service as we have gotten here before.
Tom D.
Vehicle Make : Nissan
5 out of 5
10/17/2017
Good communications during the repair period keeping me informed of progress.
Scott J.
Vehicle Make : Jeep
5 out of 5
10/17/2017
Everybody was awesome
Robert S.
Vehicle Make : Nissan
5 out of 5
10/17/2017
Great communication !!

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