Classic Collision of Lawrenceville

Thankyou for good service.

Classic Collision went above and beyond. Service to my car and customer service.

Great servces and friendly staffs.

Great job???? Done in record time???? Hands down

I was very pleased with the service that I received. I was even more pleased that I received updates every step of the way. The customer service was outstanding.

Quick service.

It was the worst experience dealing with Geico insurance adjuster Joseph Taylor and the Collision crew. Upon arrival Joseph had looked at my car and already diagnosed my issue and said “he see the air shocks go out on these cars all time”, in which he was implying my issue wasn’t related to the car accident. Classic Collision finished the repairs on my vehicle and sent my car over to Atlana Classic Cars for a diagnostic. I was instructed to pick up my car Bc Geico wasn’t going to cover the cost of the diagnostic and repairs, I was upset Bc Atlantic Classic cars NEVER told Geico the damages were not related to the accident, and that “it couldn’t be determined”. I arrived there to pickup my car only to find my car COMPLETELY UNDRIVEABLE! Not only could I not drive it Bc it was literally low on the wheels, I see a spare tire on my car. I asked where was my tire and Atlanta Classic Cars said my car was towed to their location with in that condition. I looked at my husband in awe. It was just unbelievable. My car was a mess! I had to go back to Classic Collision only to find out the tire was flat and they had it there. It’s almost as if no one gave a **** there about my vehicle. It was in terrible shape. Why would the tire be separated from the car and NO ONE even bothered to mentione it. My car was completely flat on the tires! It wasn’t and still isn’t safe to drive, with a spare time on the from passenger side. This was the worst I have experienced anywhere and is totally unacceptable. After I’ve received updates stating my car was “being put back together and cleaned up”, only to find out my car looked as if it came from a junk yard. This is TERRIBLE TERRIBLE service. I would appreciate someone contact me about this matter Bc this isn’t a way to handle business nor anyone’s vehicle.

After waiting 30 days for my car repairs, I felt a little rushed when it was time to pick up my vehicle. I was advised to pick up close to closing time on a holiday weekend. When I got there I still had to wait for my car to be cleaned up. It was dark outside which made it hard for me to see everything. I'm completely annoyed because I left the rental car on the lot, without knowing the status of the check in because it was closing time, I left the keys with Ron. To top all of this off, I drove to the store up the street, when I came back out of the store, my car would not start, I had to call AAA for battery issues which I did not previously have. My experience was not great and I feel like I was treated like a ignoramus.

love you guys :) hope i don’t have to come back but i know when i do you guys will take. care. of. me. (and jasmine my bmw)

From the customer service to repairs was very satisfactory

Perfect experience from initial phone contact with Krystian to pick-up of completed vehicle. Kristy was knowledgeable and friendly. I was kept well informed of every step of the repair process. The car looks like new! I have nothing but praise for the service from beginning to end! Pam Garrett

Excellent customer service and work. Will recommend going forward.

I have not used your services, didn't pick up a vehicle, nor have I ever delivered a vehicle to you. Please, correct your records. Thank you

Everything was great

My only suggestion would be more frequent follow up on the progress of my vehicle.

The job was well done. I am completely satisfied Thanks to the team for doing an excellent job I will surely recommend your company

Great repair and service.

All 10's.

Very professional!!

Thanks for your good job. But please be more control of your job process with timely management.