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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 622 reviews 85%
4 star 64 reviews 9%
3 star 8 reviews 1%
2 star 16 reviews 2%
1 star 22 reviews 3%
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(All Vehicle Makes)
Tiffany P.
Vehicle Make : Dodge
5 out of 5
3/1/2019
Excellent service from start to finish.
Darcy K.
Vehicle Make : Jeep
5 out of 5
2/21/2019
Ethran with USAA was so professional, timely, helpful, and polite. He provided a complete full service experience. I wouldn't consider using anyone else in the future. My car turned out better than it was before, I love it. Thank you from the bottom of my heart.
Kimberly S.
Vehicle Make : Audi
5 out of 5
2/17/2019
Car repair finished earlier than expected. Effin was extremely professional. As was the other representative who assisted me when I arrived early.
Robert M.
Vehicle Make : Chevrolet
5 out of 5
2/9/2019
Awesome job. Truck looks great!
Denise D.
Vehicle Make : Hyundai
5 out of 5
2/1/2019
Thanks for the clear communication and honest work.
Kathleen E.
Vehicle Make : Toyota
5 out of 5
2/1/2019
Work was well done, communication was good.
Zachary J.
Vehicle Make : Cadillac
5 out of 5
1/27/2019
JD is always a pleasure to work with.
David F.
Vehicle Make : Audi
5 out of 5
1/19/2019
JD provided exceptional customer service
Kimberly H.
Vehicle Make : Subaru
5 out of 5
1/12/2019
Great feedback throughout experience!! Very professional!
Mona G.
Vehicle Make : Audi
5 out of 5
1/2/2019
The regular updates were very helpful!
William M.
Vehicle Make : Jeep
5 out of 5
12/23/2018
Excellent service!! Repairs completed earlier than expected!
Rachel W.
Vehicle Make : Jeep
5 out of 5
12/22/2018
Efrain was great to work with!
Kedrick Y.
Vehicle Make : Jeep
5 out of 5
12/19/2018
MaMan JD is that absolute best
Mary C.
Vehicle Make : Jeep
5 out of 5
12/15/2018
JD with USAA kept me informed of all updates during my vehicle’s repair. I love the text update feature
Wendell P.
Vehicle Make : Nissan
5 out of 5
12/13/2018
Well done On time
Don H.
Vehicle Make : Infiniti
5 out of 5
12/12/2018
Ephriam was great to work with. He is very friendly and stayed in communication with me throughout the entire process.
Margaret H.
Vehicle Make : Nissan
1 out of 5
11/23/2018
Picked the car up on Wednesday afternoon, drive it home ( about 5 minutes from dealership) parked it in my garage. Car would not start on Thursday morning. Had no battery related issues prior to repair.
Peter T.
Vehicle Make : Lexus
5 out of 5
11/17/2018
JD was excellent to work with. Quick and easy communications and all completed ahead of time.
Alfred T.
Vehicle Make : Audi
5 out of 5
11/10/2018
Professional and courteous! Much appreciated.
Victor C.
Vehicle Make : Pontiac
5 out of 5
11/9/2018
Service was great. Agent was extremely helpful and always very nice. Also, always available when I had questions or wanted an undate. Thanks so much for your wonderful service and staff.

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