Mark S.
Vehicle Make : Toyota
Friendly and helpful USAA guys
William D.
Vehicle Make : Jeep
Courteous and well done.
Gerardo S.
Vehicle Make : Toyota
The job was done very professional.
Clare L.
Vehicle Make : Nissan
Good communication throughout the repair process about updates and schedule. My car was returned in great condition and has been cleaned thoroughly.
Brianna B.
Vehicle Make : BMW
Fernando was great.
Martin B.
Vehicle Make : Mercedes-Benz
Fernando Vega is excellent. Personable and professional.
William B.
Vehicle Make : Lexus
Very good work--particularly the paint matching.
Kimberly H.
Vehicle Make : Jeep
The team of experts provided excellent service. Mr. Fernando Vega is an outstanding representative and service provider !
Everett S.
Vehicle Make : Pontiac
Rude employees, poor customer service, downright disrespectful. Unable to update something simple like my address. Overcharged me for the service. Will never return.
Phillip C.
Vehicle Make : BMW
Efrain for USAA was outstanding. He was extremely, prompt, courteous and professional.
Robert R.
Vehicle Make : Toyota
Everything was great when I picked my vehicle up & it continues to be, a few weeks later.
Daniel M.
Vehicle Make : Subaru
Excellent in every regard. Paul was a pleasure to work with and I would definitely request him again.
Karol Musher
Mark D.
Vehicle Make : Jeep
Efrain and the team at River Oaks were fantastic! Very professional, understanding, supportive and thorough. They made a difficult situation bearable with incredible communication and process follow thru, every step of the way! Could not recommend highly enough! Thx to all!
Frederic W.
Vehicle Make : Lexus
Fernando was awesome!
Robert B.
Vehicle Make : Ford
Paint job on repaired wheel not acceptable.
Caroline C.
Vehicle Make : Porsche
I don’t even have it back yet.
Stephen W.
Vehicle Make : Mercedes-Benz
Yes everything was perfect. Great experience
Margaret H.
Vehicle Make : Volvo
Efraim was terrific!!!!!!!
Denise H.
Vehicle Make : Ford
My Damage Appraiser - Efrain Medellin was AWESOME!!
He is courteous, knowledgeable and oversees that the repairs are completed correctly. He had to send back my car hood due to it not correctly fitting as it should have. The mechanic saw it also and between both of them they made sure the service repair was done properly.
Efrain Medellin helps to give River Oaks Chrysler an A+ in care to always do the job correctly. He also kept me in constant notice of the progress of the service job.
Kim P.
Vehicle Make : Audi
Fernando Vega was excellent!
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