AMM Collision Center - Austin

Great job on the Tahoe. I do need to bring it back in to have the vehicle type logo back on

Lack of communication when picking up my vehicle and the notifications were 3days late!!! I suggest if someone wants to use text messaging that they finish the conversation. I was left not knowing if I could pick up Saturday and if my rental was covered if not. Since no one conveyed that to me I was left on my own to figure out what to do. Luckily Enterprise was there to help me. Next time an employee starts a conversation via text asking if I have a spare so I can pick up after hours they should ****. Put the master keys inside and lock the car or 2. Answer my text message that was sent a minute later and advise on how to proceed. I'm not surprised the last time I came to this shop I was met with little communication. I believe this should be the last time I do business here. Sad too cuz I enjoy singing your jingle about your reputation not being an accident.

Not yet, I'm waiting on one part to come in. Ask me then.

Door shuts poorly and hinge is loose. I have not had the time to contact the office yet.

Very accomodating

Daniel Ortiz and Alex were from start to finish great. The customer service level they gave was very respectful and professional. Your techs are very talented and made our car look like it was never in a wreck at all. I have had 4 cars at this shop and have never been disappinted. I'm not sure how you might recognize the contributions of your team but Daniel and Alex should be recognized for a job well done. They are the reason I will recommend this shop to all my family and friends as I know they will be in good hands. Thanks Chris ****

Good job, thanks!

Great job. Work was done quickly. My car looks good as new!

Alex Vargas is #**** and have felt only with when it comes to all my vehicles. I always send friend and family to him. He knows what the customer needs are and he delivers total customer satisfaction.

Alex was amazing and totally on top of things. I couldn't be happier with my car! It feels brand new again! Thanks for keeping me updated on the status of my car!

I appreciate your help in getting things worked out with the insurance company. I especially loved getting my car back a week early. Thanks you for the great experience.

Very helpful..and very professional... Damian and Raul are top of line customer service. My vehicle feels and looks like brand new... Thank you and I'm glad that I took my vehicle to them.

Very professional I was very impressed the quality of the work done on my truck

Efficient, solid work and friendly to boot!

Gene hoes

Appreciated the professional manner from all employees and the fact that my car was taken care of in an efficient manner. Great job on my car! I also appreciated receiving a loaner car.

I did not pick up the car yesterday. The alignments are way off for all the new pieces. I don't know if you can do the job

I was very happy with the service done for me. The whole process was smooth and the customer service was excellent. Unfortunately I have been in some fender benders that weren't my fault, but I'm glad I can always count on you guys to help me in my time of need.

It was a great experience. A lot of friendly faces and I liked that fact that the employees were bilingual!

My car looks great. The job was completed in a timely manner. I was pleased to receive text messages with updates. I did not have to call to check the work progress. Thank you!