Ronald E.
Vehicle Make : Cadillac
Job well done is very well said. Joe was very
Helpful and our repair looks great. Thank you
All for helping my Wife and making our repair
Process so easy on us. Thank you again.
Ron Eoff
Sharon M.
Vehicle Make : Honda
Joe was great! Excellent job on my car.
Heather T.
Vehicle Make : Cadillac
The only negative thing I have to say is the Text msg feedback seems to be excessive and there is a huge delay.
George S.
Vehicle Make : Honda
The right side sliding door window want roll down even with the window lock off.
George S
Mario G.
Vehicle Make : Honda
I was pleased with the over all looks of the truck but sadden to the fact the alignment was/is off .... Take your hands off the targeting wheel it immediately pulls to the right quickly && now upon driving the truck at night I have ONE (****) headlight the driver one that was replaced DOESNT work at all ... so I tried my brights && it works ?? But doesn't work with just the normal headlights on !! I was already told to come back Monday to look at the pulling issues so I guess I have to leave the truck parked now for the rest of the weekend since I can't drive it at night :/ that's a bummer BUT like previously stated I am very happy and pleased w the overall APPEARANCE of the truck .. Thank You Joe :)
Nikhil B.
Vehicle Make : Honda
Good job
Carolyn J.
Vehicle Make : Honda
Awesome service!! Awesome work!! Thank you!!
Brenda M.
Vehicle Make : Cadillac
Excellent work! Very satisfied
Tanya P.
Vehicle Make : Cadillac
Appreciate the professional expedient and diligent service. Work on vehicle was was done in an acceptable manner and timeframe. Joe was awesome!
Julien W.
Vehicle Make : Honda
No comments
Dagobert S.
Vehicle Make : Honda
I am very satisfied with the overall experience I was kep updated about my car and the most important thing that made me very happy was that my car was delivered before the due date and it looked exactly like before the accident.
Shawna A.
Vehicle Make : Toyota
It was such a pleasure to work with Joe Poettgen. He kept me constantly updated on the process of my car. He was helpful and friendly. He is a definite asset to Frank Kent Body Shop.
Pamela W.
Vehicle Make : Cadillac
Good people, easy to work with and quality work
Delilah S.
Vehicle Make : Honda
Awsome the best
Nancy L.
Vehicle Make : Honda
First, the car was parked on a hill full of ice. I had to drive off this driveway with a car parked right at the bottom. To me this was not safe. I got the car back with a reminder on the bumper that I almost lost my life in the incident that happened at Westridge. Otherwise the service was fine. Please do something about parking cars on an icy driveway.
Stacey B.
Vehicle Make : Cadillac
Love working with Kelly and Tiffany. They always go above and beyond to make my experience great!
William H.
Vehicle Make : Dodge
Kelly Rice was very helpful and kept me updated and went to bat for me when there may have been a problem or issue during the time my truck was in the shop.
Jessica G.
Vehicle Make : Hyundai
Great job! My car looks brand new
Donald B.
Vehicle Make : Honda
It took a very long time. When I got the car back, because the battery had been disconnected (I assume) during the repairs, my radio didn't work. It needed a coded input. That turned out to be difficult. I had to contact my Honda rep (David Barnett) to get the radio working again. Other than those two things, I'm very satisfied.
Stephen H.
Vehicle Make : Cadillac
It was nice to have the rental car office at your location, however It would have been better, since we purchased our Escalade from you, to have a loaner car available. Other than that, we had great service. Thank you
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