Abra Auto Body Repair of America - Chattanooga

The experience from start to finish was absolutely stress free. Everything was handled for me, and the repairs were perfect. Could not recommend Abra enough in the future to friends and family. The team really went above and beyond my expectations.

Brian was very nice , answered all my questions and my car looks great . I got a call every day updating me which was great. . Very good experience!!!

Very excelent. Work I am very. Happy

Everyone was very nice and professional . And did a great job on my truck. And kept me updated on the progress. Thanks again

The lack of follow up and communication with CJ and Kevin was dissapointing given that my vehicle was a rework and that I was a repeat customer. I actually had VW, who was performing some of the repairs contact me throughout the process and who had asked me if I had heard from CJ with status updates. When picking my vehicle at Village VW, the VW service Rep Ben happened to point out to me that CJ was present in the service area, roughly 10 feet away and CJ never made a motion to approach me, introduce himself or ask if I was satisfied with my vehicle. So no, I'm not at all satisfied with this experience.Please I'm not merely a disgruntled customer that takes pleasure in complaining for the sake of complaining. I am though a 30 year professional in the trucking industry, 25 of which with the same organization who happens to be in the top three of the privately held truckload carriers in the nation and I hold a VP level position with many of these years directing our customer service department. I submit this respectfully and would hope that you use this as a coachable moment with your staff.

Job well done and I enjoyed the personal touch too. Total peace of mind and wonderful experians. "Right on".

My service was great. Will definitely use them again if needed

Great work and on time

Great service and letting me know how my car was along the process. I'm very happy with the results!

Awesome communication and amazing customer service. I am a repeat customer and these are just a few of the reasons. I was able to go in, drop off my car and they called the rental company for me. When my car was renewed I was able to leave the rental car with them and follow up with hertz the next day!

2nd time my Bettle has been to ABRA. Justin has been great both times. Thank you.

Very friendly staff. Liked the daily updates. Excellent repair job. Thanks

A very good experience. Justin was great to work with. We were a little disappointed when the repair of the steering by Honda did not go as expected the first time but eventually all the problems were properly corrected. Given our experience we'll come back to Abra if the need ever arises. Thanks for taking such good care of us.

I have nothing but the highest compliments fer ABRA's customer service and repair of my vehicle. You made it "like new." Tracey is an excellent ambassador for your company. She kept me informed about the status of my vehicle. Overall, I am completely satisfied with all aspects of ABRA's service. Thank you, Willie H

They made my experience wonderful and my car looked brand new again thank y'all

Very good.thank u.

Every person I met went out of their way to insure a great experience for our repair. We were kept informed and the service was done promptly and professionally. We highly recommend Abra! Thank you!!

Abra has always fixed our vehicles to our satisfaction and the staff has treated us with respect. Thank you

Friendly and caring customer service. Repairs were completed quickly and I was updated daily. Thank you for the great work.

A service coupled with customer service