Abra Auto Body Repair of America - Sioux Falls

Stayed on task. quality of work good

I was in a time crunch and Dan &Ryan went out their way to help me.

The car looks nice but I was very unhappy with the service from the service manager, Dan. I believe he forgot he was to have the rental car available the morning of 8-19 as he had committed to doing. When I then needed it and expressed my frustration, he did not acknowledge the error or apologize but instead was rude. It was 24 hours later before I had a car and I had to cancel appointments and rearrange things and it really caused me some difficulties. I was not kept well informed of the progress. Aug 21st, he left a message that the car would "probably be done next week". No further contact until I called him late on Sept 2nd, left a message and then heard back on the 3rd that the car would probably be done "tomorrow". On the 9th, I got it back. It does look nice, but I am not happy at paying 600 for poor service. I would not recommend Abra to others. Connie B

Dan was great! He kepte updated each week and was very friendly. I would highly recommend Abra to anyone!

I was thoroughly amazed at the professionalism and care that your team put forth during my cars stay! Thank you so much and I will refer you to friends and family!

Thanks for doing a great job with my car. Always high quality service!

The team was excellent. They should be commended.

Ashley in the body shop & Lyle in service were excellent...

Thanks for the great job. Looks good! See you next time we have auto body needs.

I wanted the nameplates that were removed but did not get them. Otherwise I am satisfied with the time staff and work so far.

Thank you!

Dan was awesome. This is the second time we have used Abra for repairs and just as before the job was perfect. My car looks better than the day I bought it!

The service was excellent. The quality of the work was also excellent. Ryan is great to work with. A.

I was very satisfied.. They did a great job on my car! Very happy to be on the road again!

All went great until I picked up my car. Several things that were fine when I brought the car in were in need of fixing when I picked up my car. My window on the driver side did not close. That was adjusted however then the auto close was inoperable. I found my rear view mirrors to be turned and inoperable. The dial also appears to be broken. There is a great deal of paint overspray on my fender. The sun shade for my sun roof was missing and unable to be found. Because my car wasn't ready at the time scheduled and confirmed, by ABRA, I was so late to work, I lost a vacation day. I live an hours' drive from ABRA and now must find time to drive back to Sioux Falls for repairs that didn't need repairing when I brought the car in. Along with finding time, I also have the expense of gas and an additional 100 miles on my car. I am quite disappointed with not just the cream color paint overspray on my black fender, but the condition of my car when I went to pick it up.

I was very impressed with how much faster the work was completed and how clean and great my car looked afterwards

The good looked fantastic

Treated very well. Everyone was helpful and reapectful

I only had a certain budget I could sick into the vehicle to make it operational and they stuck to it and did a great job

Abra was amazing to work with. I had the best experience from the day I came in for an estimate to the day I picked it up car. They took care of me and my BMW looks perfect. I would recommend Abra to everyone. Awesome experience!! I picked up my car and haven't had such great service in a long time. Thank you Abra for making this the best experience ever.