Andrea G.
Vehicle Make : Ford
Professional, friendly staff. Thank you for your help.
Kim Z.
Vehicle Make : Toyota
They made the entire process great. I was informed of every step by text or phone call. When they encountered a problem during my repair, the jet me know immediately and offered a solution. They were able to finish my repairs before the due date. Great service and my car looks fabulous!! Thanks for everything!!
Garry S.
Vehicle Make : Subaru
My repair was done quickly and on time. The staff was courteous and helpful. I will recommend them to someone else.
Donald R.
Vehicle Make : Toyota
Excellent customer service. Coordinator out front was super,so cordial and the appraiser most professional!
Bonita W.
Vehicle Make : Honda
I like the way that they keep you informed throughout the process, even down to getting a rental pick up and dropping off rental.
thanks for the great service.
Peter L.
Vehicle Make : Subaru
The work you did was excellent and I have no complaints about it. However, the estimate was much lower than the final invoice by approximately $1000. The invoice cost for parts was more than double the estimate. As one example, Quarter panel glass, $375 , ****.6 hrs. labor wasn't included. Labor was over 6 hrs. more than the estimate.These discrepancies should have been explained in detail even though it was an insurance claim.
Mary S.
Vehicle Make : Toyota
Employee's are real nice,this is my second time there,and they did a wonderfull repair job on my car both times.will recomend them to any one that needs a car repaired.thanks.
Lisa K.
Vehicle Make : Honda
Thank you for your courtesy, always much appreciated, and for the beautiful repair work.
You made it an easy experience.
Sincerely,
Lisa K
George S.
Vehicle Make : Toyota
i had to bring my car in ahead of the scheduled service date due to a surgical procedure. The service manager accommodated my needs re leaving and picking up my car after completing the repairs. This flexibility was very much appreciated.
Victoria Fletcher
. L.
Vehicle Make : Honda
Very impressed with your process.
Shirley F.
Vehicle Make : Toyota
The team at abra were wonderful I was kept well informed of progress with my car and they were on my side so to speak and made me feel very comfortable I didn't feel for one moment that they were taking advantage of me or the insurance company I would take my car there again under any circumstance and I will recommend to people I know if they need any bodywork done to their cars I really trust them its hard to find companies that you can trust but I found them to be trustworthy thank you so much for the stress free experience I greatly appreciate that
Kathy K.
Vehicle Make : Toyota
Already sent comments. Top Notch!
Rebecca W.
Vehicle Make : Chevrolet
The manager was excellent. Stayed late on a Friday. Helped me with a minor detail with insurance that will be resolved on Monday. Explained everything. Made the end result of a bad situation pleasant. Made me feel like time wasn't an issue just that my experience with Abra was the best and that I ..my car was important no matter how minor
Beth H.
Vehicle Make : Pontiac
Excellent service from day one! Professional, friendly staff, great communication, easy scheduling. They go above and beyond to make something as mundane as getting your car repaired a pleasant experience. I may go back just to sit in their cozy waiting area and have a great cup of coffee! Oh, and my repair job was flawless. You would never know my car was involved in an accident.
Joseph M.
Vehicle Make : Cadillac
All seems fine; great job
Nc Dept.
Vehicle Make : Dodge
Repairs were made to a motorfleet vehicle not my personal car. Normally when dealing with repairs I have to initiate contact to check on the vehicle status. ABRA kept me well informed of progress and finished exactly when they said they would. Thanks!
Dawn H.
Vehicle Make : Acura
Very good communication and quality eork
Vera C.
Vehicle Make : Buick
This was such an awesome adventure for me. Your staff has to be the best and most polite people I have dealt with in a long time. I was so impressed when I walked into the lobby for the first time I knew that this would always be my go to if I needed any service. Thank you for the opportunity of being part of your sevice. YOU'RE THE BEST IN TOWN.
Eric G.
Vehicle Make : Toyota
These guys did an awesome job. I was nervous to go to an insurance co recommended place but I am amazed at the results. I also appreciate the guarantee.
Debra R.
Vehicle Make : Cadillac
They did a great job I will come back again if needed they were all so nice
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