Body Shop

Real Reviews From Verified Customers

Sarah H.
Vehicle Make : Honda
2 out of 5
3/4/2014
Work not completed
Daniel P.
Vehicle Make : Volkswagen
5 out of 5
3/2/2014
Looks better than new!
Andrew D.
Vehicle Make : Pontiac
5 out of 5
3/1/2014
Customer service was excellent!
Steven E.
Vehicle Make : Toyota
4 out of 5
11/1/2013
Fabulous service. Quick, convenient estimate and repair.
Dennis W.
Vehicle Make : Honda
5 out of 5
10/31/2013
We appreciated the updates. All staff were very pleasant and helpful. Our van was done sooner than expected. Great service. B
Annette W.
Vehicle Make : Pontiac
5 out of 5
10/19/2013
Kim and the team at ABRA in Rochester were great - the customer service is just outstanding.
Mihret G.
Vehicle Make : Honda
4 out of 5
10/19/2013
Thank you you did a wander full job. I am very happy when I see my car. Just look like it had befor. you are excellent tem god bless you all !!!
Steve P.
Vehicle Make : Acura
4 out of 5
10/19/2013
Superb job, delivered on time - could not be performed better!!!
Jenee M.
Vehicle Make : Chevrolet
5 out of 5
10/18/2013
Great customer service from beginning to end. And fabulous results. My truck looks better than new!
James T.
Vehicle Make : Honda
5 out of 5
9/28/2013
Courteous. Professional. Timely updates-car ready when expected.
Tristan P.
Vehicle Make : Dodge
4 out of 5
9/28/2013
Kim made the process easy by providing clear information about the estimate and repair process. He regularly called me to keep me apprised of my vehicle's progress. The work done on my vehicle makes it look brand new! Abra had the lowest repair estimate--by far. I had read online a couple glowing reviews, which were 100% accurate. I'd recommend Abra to others. Thanks for making my first auto collision repair a wonderful experience.
John H.
Vehicle Make : Honda
5 out of 5
9/28/2013
Abra has done work on this same car before. The employees are great to work with. I am confident in the quality of work
Cheryl P.
Vehicle Make : Honda
1 out of 5
9/21/2013
I thought the glass repair would make the glass completely smooth on the outer surface of the windshield. I can still feel the blemish and was a little disappointed. The Abra staff person explained that it was still completely repaired and wouldn't cause it to further crack, so I was satisfied enough to not continue with a complete replacement.
Amanda M.
Vehicle Make : Ford
5 out of 5
9/14/2013
Kim was amazing and kept me thoroughly informed throughout the whole process.
Miosotis R.
Vehicle Make : Toyota
5 out of 5
9/13/2013
Awesome and professional
Liu J.
Vehicle Make : Honda
5 out of 5
9/6/2013
Good job And good services!
Robert L.
Vehicle Make : Nissan
1 out of 5
8/29/2013
Cost of repair $****,488.96 Estimate ****,052.81 $436.15 Is a lot of money Bob Latcham
Jennifer S.
Vehicle Make : Honda
5 out of 5
8/28/2013
Thank you so much for fixing the driver door of my car. It was a smooth , enjoyable process. You guys are really fast at fixing up cars. My car looks great. Thank you!!
Sheryl L.
Vehicle Make : Honda
5 out of 5
8/23/2013
I'd highly recommend Abra to anyone. Very friendly, helpful and they did an excellent job with my repair and kept me informed of the progress. Kim Cunningham was very knowledgeable and was very accomodating in getting my car in to be repaired.
Blayne M.
Vehicle Make : Toyota
2 out of 5
8/20/2013
A simple fix that should have taken no more than a week took over three weeks. Then when I was notified my truck was ready to be picked up I inspected the work done. The headlamp and singal lamp the were replaced were not only installed wrong but cracked and damaged. To be clear I was informed these were new parts, they seemed far from it. Finally when I get a call an additional 2 weeks later I can not visibly see any faults in the fix. I will never use abra again and will recommend to others not to go to abra. The amount of time needed for simple tasks that are not done correctly reflects on the people working there. I can only picture a group of mentally challenged monkeys looking at wrenches and **** exhaust pipes. These are the people you hired.

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