Abra Auto Body Repair of America - Peoria

Wonderful experience, car looks great didn't expect anything less

Great job

Very professional staff yet, caring and warm. The car looks beautiful. No sign where the damage was done. Both me and my wife are very happy with the results. We would give them a high recomendation. John W

They did a wonderful job repairing my front fender. It was done very quickly and was completed even earlier than the original estimated time. Car was clean and looked brand new when I came to pick it up. While I hope to not need their services in the future, I would absolutely use them again or refer a friend there. Thank you - J. G.

Job well done. Abra is a first class operation. No complaints, only praise!

In addition to a quality repair, my car was very clean, inside and out. I was impressed with the fact they washed the inside of windows that I knew needed washing.

Lovely job I would recommend you guys to anyone

The time it took was a lot less than I expected and my car looks like new and drives like when I first purchased it.

Very pleased with the repair & how well all the staff treated us & kept us informed about what was going on with the repair! They made it as painless as possible. Kuddos to the Abra employees!!

I was extremely impressed by the expediency of my car repair. I was also surprised that you were in constant contact with me on an almost daily basis. My car looks fabulous, I can't thank you enough. I definitely will recommend you to any one that needs your service

Everyone was very nice and friendly. Also vert professional. Work was perfect.

You did a fine job on the exterior. Why you were messing around in the interior of my car beats me: You completely broke my umbrella & left just the shaff in the back seat & the cloth in the front seat. You monkied with my dash lights and I had a hard time driving home. I expect reimbursement for my umbrella.

Mike and Autumn were helpful and kind. :)

I had a fake gold necklace in my car when I dropped it off , it was gone when I picked it up. Also there were water stains on my doors that I had to wait to get removed despite giving 5 hours advance notice I would be picking up the car

Thank you

Thank you for the excellent and timely work done on my car. I was kept well informed of the progress on my car and am very appreciative.

I appreciated the daily updates on the progress of my car. Everyone there is very professional and courtesy. Would highly recommend.

Very courteous, prompt and professional!

Everyone at abra from the start of the claim until the end was exceptional. We are very happy with bringing our vehicle to abra. We were treated like family.

First, it took at least a day or 2 longer than I thought it should have. Second, I got a call late on a Friday afternoon that the car was just about done and due to proximity of where I live there was no way I could get to the shop to pick up the car and the shop was closed on Saturday and Sunday...so it cost me 2 extra days of car rental which could have been avoided had I received the call earlier in the afternoon as to when the car was to be ready for pick up. Third, when we came to pick up the car the gal at the front desk was on a phone call with someone interested in body work and we, wanting to get our car and pay for it had to stand there for about 10 minutes while she finished her phone call. Could not have someone else have checked us out? That was rude and a very unprofessional display of customer service. Lastly, we had to go find our own car as the "runner" was at lunch or on an errand or something...again, poor, poor customer service. Surprised the door didn't hit us in the back side on the way out. On the single positive note...the work appears to be good.