Bart S.
Vehicle Make : Ford
Chris was great.
Dorothy H.
Vehicle Make : Mercedes
Appreciated the feedback and updates. The staff cared about us and the repairs on our car
Philpenny P.
Vehicle Make : BMW
Service King made the repair process as painless as possible. Our BMW was fixed quickly and came out looking as good as new.
Jayjuan C.
Vehicle Make : Mercedes
Special thanks to The General Manager Mr. Mike Newell, and Service Advisor Mr. Tommy Khamphilavong, in making our experiences there well managed and and the car was returned one week later. We are very satisfied with the work done. We thank you both again. Again to Mr Newell, it was nice to see a Manager who stayed on top of the entire process. Your help and informative calls made it comforting on our end. Thanks again to you because we are able once again to go forward with our work.
Sincerely Jayjuan and Ronni Crowder
Nancy G.
Vehicle Make : Hyundai
Communication and empathy are key as well as taking responsibility
Tina H.
Vehicle Make : Honda
Service King had my car from 11/7/2017 to 01/16/2018. I was given several dates the car would be completed.The week before completion I was notified by Enterprise Rental that my vehicle had been returned to me by Service King on 12/14/17 and that my rental was no longer being paid for by insurance and that I owed the bill or rental was to be reported stolen. Insurance company had to contact Service King to clear up mistake. Now that we have vehicle back we have noticed swirl marks and dull spots in paint on repaired side. I brought this to the attention of the rep from Service King, but am not able to take car in because we need our car and rental is no longer available.
Tony E.
Vehicle Make : Audi
Apppreciated the constant communication by Chris and the commitment to get the repair done right. My Q5 looks as good as new. Thank you.
William W.
Vehicle Make : Toyota
Very competent, knowledgeable and friendly staff that kept us informed throughout the process. Thank you.
Cinthia G.
Vehicle Make : Mini Cooper
Lack of communication from the local site. I had to initiate communication with the local manager as the account Rep was pretty silent.Your text messaging system really **** and is not accurate in terms of texting the right person. I was receiving text msgs for another client. Text updates very inaccurate. Try a live person instead
Brian C.
Vehicle Make : Honda
There have been many delays. When we were told the repairs were completed, we arrived to pick up the van. A loud screeching noise happened when the front passenger door was opened. We paid, but did not takr possession of the van. This needs to be fixed ASAP! We need our vehicle, and it needs to be fixed properly.
Danny N.
Vehicle Make : Nissan
Every thing good time and very honesty
Barbara C.
Vehicle Make : Mazda
Fantastic paint color match!
Lazette G.
Vehicle Make : Chevrolet
Although it took longer than expected to get my car backyard staff worked really hard to complete the work ASAP. I appreciate Homan & GM Mike communicating with me on the status of my vehicle. This location does excellent work and the staff works well with the customers. I want to thank the team that worked on my car.
Alexander M.
Vehicle Make : Hyundai
Couldn't be more satisfied, I would recommend Service King to a family member or members and friends, we are a satisfied family thank you very much.
Lynda H.
Vehicle Make : Honda
You all there at service king are very polite and yes I would refer
You!
Darrell Huntley
Scott W.
Vehicle Make : Honda
The employees were great and the car looks like new!
**** L.
Vehicle Make : Mercedes
Thank you for a job well done
Stephanie C.
Vehicle Make : BMW
Matt C is awesome! Super communicative and followed up with my carrier so I had less stress during the process!
Cheryl Z.
Vehicle Make : Toyota
Great job, friendly service, Homan was the best. I did however, receive too many confusing e-mail updates listing wrong appointment times and wrong estimate completion dates.
Maria Elena.
Vehicle Make : Nissan
Very satisfied.
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