Body Shop

Real Reviews From Verified Customers

Steve M.
Vehicle Make : Jeep
4 out of 5
7/15/2018
I was at first class collision customer for many years and the work was always excellent and as far as I can tell by my recent visit the work is still exceptional the only negative I have to say is the name service king is terrible you need to change that it feels like you're at an appliance store luckily Chris Valdez and the men you have doing the work in the back make it worth while. Thanx
Henry T.
Vehicle Make : Honda
5 out of 5
7/14/2018
Great service
Kevin V.
Vehicle Make : Acura
5 out of 5
7/13/2018
Chris was great.. you should give that guy a raise!
Lisa D.
Vehicle Make : Mazda
5 out of 5
7/13/2018
Chris Valdez was great! Thank you again.
Khmes A.
Vehicle Make : Mercedes
5 out of 5
7/11/2018
Thank yo I for great service
Jackie M.
Vehicle Make : Acura
5 out of 5
7/9/2018
Chris took our estimate and from then on was very through and punctual with phone calls and any questions we had. Great service. Will recommend!
Cesar C.
Vehicle Make : Toyota
4 out of 5
7/6/2018
Service King is an excellent company but mostly it is Chris Valdez that is an excellent and professional individual working for your company. From the first appointment we had with Chris he was very courteous and very detailed explaining everything to us. We felt very comfortable with him and we will not hesitate in recommending him to our friends in case they need some assistance. Chris is the ultimate professional in customer service. He is a great asset to your Company. I congratulate Service King in having a person of his caliber.
Valerie W.
Vehicle Make : Lexus
5 out of 5
6/30/2018
Ryan **** has assisted me w/vehicle repairs in the past. He provides outstanding customer service. As expected, my car looks beautiful.
Lee K.
Vehicle Make : Mercedes
5 out of 5
6/28/2018
Good service
Mike P.
Vehicle Make : Ford
4 out of 5
6/28/2018
Ryan at the Murrieta California location ,has given me great customer service, not once but twice,in the last 3 months,lol ,other people damaging my vehicle,,he in my opinion gone above and beyond,in taking care of me,,,and the GM of that shop also given me great customer service,I will recommend Ryan and service king, to my family and friends, sincerely Mike P
Dwight F.
Vehicle Make : Mercedes
4 out of 5
6/27/2018
The only improvement that should be made is telling the customer the possible extended time that your car might be in the shop. I realize parts had to be ordered—my repair went from 3 days to 11. Same thing happened on a previous repair that my car was in for. The 3 day quote is unrealistic starting with the insurance company. In the future I will prepare myself with tripling the time! Wouldn’t take car to any other body shop! Great work!!
Shiraz S.
Vehicle Make : Nissan
2 out of 5
6/27/2018
I was disappointed with the service it took to so long to repair my car & I had keep calling to get up dates
Darryl V.
Vehicle Make : Subaru
5 out of 5
6/25/2018
Excellent customer service and attention to detail at the Murrieta location. Thank you for all your hard work.
Trudy V.
Vehicle Make : BMW
5 out of 5
6/24/2018
Very good response and customer service
Dena W.
Vehicle Make : Mercedes
4 out of 5
6/23/2018
Ryan took excellent care of me. I had a superb experience from the beginning to the end four days later. I was kept updated daily and was able to easily reach Ryan for any questions. My car looked like new when I picked it up. The ladies at the front seat were very friendly and efficient. The rental car company was on time and I handed the keys to Ryan when I picked up my car. It was a seamless and very positive experience. I am a very satisfied Service King customer and will gladly refer them to others!
Roseanne S.
Vehicle Make : Jeep
1 out of 5
6/22/2018
I have to bring my car back in because my blind spot warning no longer works.
Sylvana D.
Vehicle Make : Lexus
5 out of 5
6/21/2018
Kerry and Ryan are amazing to work with.
Wilma B.
Vehicle Make : Toyota
5 out of 5
6/18/2018
Very satisfied and happy with the outcome. Can trust ed. Thank
Carla H.
Vehicle Make : BMW
5 out of 5
6/18/2018
Again, Ryan was always in contact and returned my calls promptly and was very professional and polite.
Elena S.
Vehicle Make : BMW
5 out of 5
6/13/2018
Fully satisfied. If i need to rate the service i would give a 10.

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