Vera B.
Vehicle Make : Chevrolet
FANTASTIC JOB AND THE TURN AROUND WAS GREAT
Sidney C.
Vehicle Make : Chevrolet
Repair complete when it was promised
Marla H.
Vehicle Make : Honda
Great Job!
Faith L.
Vehicle Make : Honda
All the agents that I talked with were froendly and professional
Jill M.
Vehicle Make : Chevrolet
****. Big scratch on tre top left of the roof of the truck that was not there before.
2. The light that shines over the license plate popped out.
Tiffany D.
Vehicle Make : Chevrolet
Tawnya was knowledgeable, prompt and compassionate. My vehicle looks brand new! I’m beyond satisfied with the service I received and feel confident I chose the correct repair facility. I would gladly return if I need service in the future as well I would reccommend them to my family friends.
Vallerie B.
Vehicle Make : GMC
I’m so grateful for the service provided by Parks! Tonya and Tommy make a great team in the collision center. I’m in the market for a new car and I’m seriously considering Parks because of the customer service!
Norma R.
Vehicle Make : Chevrolet
I felt like I was more interested in my business than the dealership was. I constantly had to call to see what the status of completion was for my car several different days and times and would always be put on hold. It was not the same exciting experience I had when u purchased the vehicle and the day I took it into the dealership for my first oil change. I am not a satisfied customer with service. The car looks like new but the communication from the people that works there needs some work.
Shirley G.
Vehicle Make : Infiniti
Park Chev. Promise to email me updates about my Infiniti. In about a month that my car was at Park not **** update about my car. On Friday 2/17/2017 I called, they promise me someone would be in contact with me in 5 minutes. It was exactly 2 hrs. later at 5pm when someone called me back that my car was ready. Really. You close at 6 and you call at 5pm. Customer service terrible, when they did call back they was more worry about the money than the terrible customer service. I've been dealing with Parks many many years and never have experience this bad service ever.
Mid-atlantic Roofing.
Vehicle Make : Chevrolet
Tommy Holder is excellent to work with! He keeps you posted with updates on how your repairs are coming along. Very friendly and helpful!
Sharon A.
Vehicle Make : Chevrolet
The management at the body shop made sure that I was happy and I was truly happy and satisfied for all his help and concern
Willie Mae.
Vehicle Make : Chevrolet
My car was estimated be fixed in a week. However, everytime I called to check on my car, they kept pushing the dates back in which I had to kick out a total of almost 900 dollars extra to pay for my rental while waiting on the car. They kept telling me they found more damage with the car in which should have been found when they ran a diagnostic or took the car apart. I was not kept up to date on the progress with my car. I would have to call majority of the time to be informed of any updates. It had taken a total of 2 months for my car to be fixed. I will not recommend anyone come here nor come back myself if need be.
William B.
Vehicle Make : Chevrolet
Very happy thanks to Tommy and his team going above and beyond expectations. I will definitely refer people to them, and if needed use them in the future.
Linda V.
Vehicle Make : GMC
Best service ever, Tommy Holder and staff kept me informed every day about my car, they exceeded my expectations,and I received a beautiful car in return. Thanks!!
Rick D.
Vehicle Make : Hyundai
Top grade professional, courteous service! Highly recommend and would definitely use again.
Tony F.
Vehicle Make : GMC
Great service. Fantastic paint job. Professional, friendly and prompt. Also love the automated updates. Tommy the shop manager is an extremely honest gentleman to do business with.
Sean C.
Vehicle Make : Chevrolet
Always a good job. Thank you.
Kim S.
Vehicle Make : Chevrolet
Other than telling me twice to come pick up my vehicle and changing their mind and telling me no you can not pick up your vehicle. Then when we pick it up things are still wrong with it and we have to bring it back down to you all and waited on it another two days which I had to take off work two different times to do and lost two hours of work for. We enjoy all of the service people and everything about Park's Chevrolet but the service and of it needs a little work. Yes I got apologized to but that does not help the time I have missed from my work.
Charelle W.
Vehicle Make : Chevrolet
My Baby Looks Great!! It stills look brand new. Great Job.
Deeply appreciate you all. Keep up the great job. Thank You again.
Rick D.
Vehicle Make : Hyundai
Excellent customer service! Quality of repair work superb!!
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