Body Shop

Real Reviews From Verified Customers

**** H.
Vehicle Make : Hyundai
2 out of 5
1/31/2018
Maybe if you didn’t know of the repair you wouldn’t see it. Unfortunately I can. The repair is not smooth and is noticeable to me. After spending 1600 roughly it should appear as new. The front desk, Lisa, was great but for the money I s
Robert S.
Vehicle Make : Nissan
5 out of 5
1/26/2018
Good work as usual...thanks for the service!
Katlin R.
Vehicle Make : Lexus
2 out of 5
1/15/2018
Multiple miscommunications.
Timothy M.
Vehicle Make : Hyundai
5 out of 5
1/12/2018
My car looks great!! Highly recommended
Benjamin C.
Vehicle Make : Infiniti
1 out of 5
1/12/2018
The hood is absolutely unacceptable. Not flush and not even close. We were VERY patient and the phone customer service was fabulous with Lisa. However we are very disappointed and will be contacting O’Steen ASAP
Matthew S.
Vehicle Make : Acura
5 out of 5
1/11/2018
Excellent customer service from start to finisb
Julie V.
Vehicle Make : Ford
5 out of 5
1/5/2018
Everyone was very nice. Getting in my car and it being cleaned was a bonus.
Joanne G.
Vehicle Make : Lincoln
5 out of 5
1/3/2018
Wonderful help! On time and very friendly
Gueldo C.
Vehicle Make : Toyota
5 out of 5
12/31/2017
Thank you for your prompt repair and I really appreciate the turn around time. sincerely, Gueldo
Hyun D.
Vehicle Make : Acura
5 out of 5
12/31/2017
Your costumer services was SUPER ,very clean ect, no complaining what so ever. Thank you.
Jeanette O.
Vehicle Make : Cadillac
5 out of 5
12/29/2017
Lisa Anderson, front desk staff member, customer service skills were outstanding. She was friendly, professional and answered my questions with ease. My Estimator, Marty **** was superior. He was conscientious and paid attention to detail. Thanks
Michael/victoria O.
Vehicle Make : Ford
5 out of 5
12/29/2017
The team at OSteens Auto Body was very informative and friendly. They kept me up to date about the service of my truck. I would highly recommend them to anyone I know looking for auto repair.
John W.
Vehicle Make : Hyundai
5 out of 5
12/20/2017
I was particularly impressed with the timeliness. I expected the quality of work .and my car looks great!
Howard T.
Vehicle Make : Toyota
4 out of 5
12/19/2017
The repair looked good and only took half as long as expected.
Luisito D.
Vehicle Make : Honda
5 out of 5
12/12/2017
Everyone is very helpful and accomodating, best body shop in Jacksonville, Florida.
Mary M.
Vehicle Make : Chevrolet
5 out of 5
12/9/2017
curtious staff throughout ! Talked to the gentleman that did the body work he was kind ! As a Contractor it was a great experience the staff handled everything professionaly and quality of the work was great ! They called t ok say they had 7dollars in an envelope in there desk foe me to come get it ! Very trustworthy people who i would highly recommend over anybody ! Merry Christmas! Thankyou Sincerly Jeff Strecker !
Roger G.
Vehicle Make : Infiniti
4 out of 5
12/8/2017
Margaret is a 10!!
Daniel D.
Vehicle Make : Toyota
5 out of 5
12/4/2017
Margaret has been amazing helping me through the entire process. The rental company was unsure of something regarding my insurance coverage and Margaret was able to coordinate all for me. She is extremely professional and experiences. I will return to and refer Osteens mainly because of the interaction with Margaret.
Carol L.
Vehicle Make : Subaru
5 out of 5
12/2/2017
Great personal service! Lisa was great!
Elizabeth B.
Vehicle Make : Infiniti
5 out of 5
12/1/2017
Great job. My car looks good Thank you again

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