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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 503 reviews 81%
4 star 74 reviews 12%
3 star 18 reviews 3%
2 star 11 reviews 2%
1 star 18 reviews 3%
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(All Vehicle Makes)
Blaine S.
Vehicle Make : Acura
5 out of 5
4/13/2019
Everything went very well with the repairs to my car. I appreciate the fine service from Hendrick
Robert S.
Vehicle Make : Acura
4 out of 5
4/12/2019
Very accomodating team. They sent a porter to pick me up at home so I could retrieve my car, since I had no one to give me a ride. Thanks!
Berkley W.
Vehicle Make : Honda
5 out of 5
4/8/2019
The staff I came in contact with was very pleasant professional and knowledgeable..
Curtis D.
Vehicle Make : Honda
4 out of 5
4/6/2019
On time, very neat installation of he new parts.
Leola B.
Vehicle Make : Mercedes Benz
1 out of 5
3/31/2019
Front driver mates was dirty from the technician's feet not to mention the driver's inside stain with white material. Notice some paint chipping on the hood of the vehicle the next morning. It wasn't there before I dropped it off .
Maureen T.
Vehicle Make : Acura
5 out of 5
3/30/2019
Customer service was excellent.
Mary S.
Vehicle Make : Toyota
5 out of 5
3/28/2019
Great customer service and an excellent repair.
Tequilla D.
Vehicle Make : Dodge
4 out of 5
3/28/2019
Donnie went the extra mile by replacing/repairing the battery!
Grettel C.
Vehicle Make : BMW
5 out of 5
3/27/2019
Excellent customer service. Donnie made sure I was informed throughout the entire process
Lian M.
Vehicle Make : Subaru
5 out of 5
3/14/2019
Staff was extremely helpful and friendly. Everything went very fast and smooth. I had no problems at all. Would use again anytime!! Thanks Hendrick
Edward Z.
Vehicle Make : Honda
5 out of 5
3/13/2019
Donnie who was my service provider was both professional and showed that he truly cared about giving me a positive experience.
Mohammad C.
Vehicle Make : BMW
4 out of 5
3/11/2019
Donnie has great customer service skills from the start to finish I received active updates via text. I will recommend anyone in need of body work to go see Donnie. P.S I had no idea what body shop to go to but when I spoke to Donnie I knew this was the place. Thanks for building the trust!
Natasha A.
Vehicle Make : Kia
5 out of 5
3/11/2019
Great customer service. They kept us informed each step of the way as our vehicle was getting repaired.
Susan T.
Vehicle Make : Hyundai
5 out of 5
3/8/2019
Hendrick honored the estimate as written, did great wok on the car, completed the job on schedule, and even had a convenient rental car counter on site to coordinate my loaner.
Beth L.
Vehicle Make : Jeep
5 out of 5
3/8/2019
Great group!
Wendy M.
Vehicle Make : Nissan
5 out of 5
3/8/2019
Good job!!! Thanks
Patricia P.
Vehicle Make : Cadillac
5 out of 5
3/6/2019
Great customer service
Katherine M.
Vehicle Make : Fiat
4 out of 5
2/28/2019
Dand, Chris and Donnie are wonderful people. My daughter's Fiat was hit by another car and the three of them provided guidance throughout the entire process which resulted in a total loss. These three employees are a credit to your business.
Richard Y.
Vehicle Make : Toyota
5 out of 5
2/28/2019
Great experience. Wonderful service and really nice folks. Thanks so much.
John W.
Vehicle Make : Honda
4 out of 5
2/21/2019
Work took longer than expected, but the team contacted me as soon as they were aware there would be a delay and did their best to accommodate me. The work was done as promised and the car was returned clean. We are satisfied with the service and result of the repairs.

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