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Body Shop Review Summary

5 star 400 reviews 84%
4 star 55 reviews 12%
3 star 2 reviews 0%
2 star 10 reviews 2%
1 star 10 reviews 2%
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(All Vehicle Makes)
Ghamal M.
Vehicle Make : Chevrolet
1 out of 5
10/12/2024
Overall The Collision Center has done a fantastic job! I have 2 items in question. #****. The type of care and condition I keep my vehicle in I would have never blown a speaker in my car and when it was returned to me my driver side speaker is blown and making a rattling sound. #2 The collision center failed to secure my center cap on my costume wheels and told me it wouldn’t stay on once I got home with the vehicle. This custom cap cost over $300 to replace
Philip W.
Vehicle Make : Ford
5 out of 5
9/21/2024
Professional but friendly staff ! Kept us updated and the job was finished sooner than expected. We will continue to use Hendrick Collision when needed.
Callie M.
Vehicle Make : Kia
5 out of 5
9/13/2024
My car was repaired perfectly and the process was so quick and easy. Shout out to Matt Askins for great customer service!
Courtney O.
Vehicle Make : Toyota
4 out of 5
7/12/2024
Brian and the ladies upfront were extremely helpful and informative with every question I had Brian did an amazing job keeping me updated thru the entire process I will be telling everyone I know to use Hendrick Collision at mall of ga !
Edwin D.
Vehicle Make : Lexus
4 out of 5
6/22/2024
The car looks great. The back order of the quarter panel was unfortunate but not the fault of Hendrick. The communication was good. Overall a good experience.
Tammy B.
Vehicle Make : Hyundai
5 out of 5
6/9/2024
I was very happy with customer service. Brian was awesome and he kept us informed weekly and with new updates. Would highly recommend.
Shafaa S.
Vehicle Make : Toyota
4 out of 5
5/31/2024
Friendly staff, excellent job on the bumper.
John M.
Vehicle Make : Audi
5 out of 5
5/24/2024
Brian was great. Very fast and great work
Shantel H.
Vehicle Make : Chevrolet
5 out of 5
5/22/2024
The service & repairs were phenomenal. Best experience we have ever had! Thank you for handling everything flawless & repairs are flawless! Thank you so much!
Bryan M.
Vehicle Make : BMW
5 out of 5
5/10/2024
Car looks like new. Thank you!
Tanda M.
Vehicle Make : Mazda
4 out of 5
4/18/2024
Went above and beyond had my vehicle fixed in no time
Patrice W.
Vehicle Make : Vehicle
5 out of 5
3/29/2024
As I said to the Manager. Every item for me is a ten out of ten. Thank you for an excellent job on my Genesis. Kenneth Warrick
**** D.
Vehicle Make : Nissan
5 out of 5
2/29/2024
Matt was really good to work with and good with status updates
Garret D.
Vehicle Make : Chevrolet
5 out of 5
2/13/2024
Excellent service and communication provided by both Clint and Russell. I highly recommend Hendrick Collision at Mall of Georgia!
Bradley P.
Vehicle Make : Toyota
5 out of 5
2/11/2024
Completely satisfied. Great job Brian Anderson
Arthur A.
Vehicle Make : Vehicle
4 out of 5
2/5/2024
At first, I was nervous about Hendrick fixing my Tesla Model S. But Brian made me feel much better after we discussed how many models they fix and the ordering process. They fixed my car within the window that Brian promised. He was very courteous and professional throughout my experience.
Kumar G.
Vehicle Make : Vehicle
5 out of 5
2/4/2024
Satisfied with the service
Eddie L.
Vehicle Make : Mazda
5 out of 5
1/28/2024
Russell helped us from start to finish and did a fantastic job! The communication was wonderful and the timeline was reasonable. The car is back to brand new and we are beyond satisfied with the results. Thank you so much for taking great care of our car!
Judy B.
Vehicle Make : Lincoln
4 out of 5
1/11/2024
repairs were fixed correctly and most important was completed on time.
Analicia S.
Vehicle Make : Honda
5 out of 5
12/8/2023
It was a really good experience. Elvin did a really good job keeping me updated, explaining the process and getting my car fixed as soon as possible.

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