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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 442 reviews 76%
4 star 100 reviews 17%
3 star 7 reviews 1%
2 star 16 reviews 3%
1 star 13 reviews 2%
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(All Vehicle Makes)
Brian &.
Vehicle Make : Audi
5 out of 5
10/17/2020
Ryan did a great job.
Lisa M.
Vehicle Make : Nissan
4 out of 5
10/17/2020
I have had a wonderful experience both times, that I had my car fixed.
Raymond M.
Vehicle Make : Honda
4 out of 5
10/14/2020
Friendly and get things done promptly
Pamela T.
Vehicle Make : Honda
5 out of 5
10/10/2020
Team was great, thank you
Shawn T.
Vehicle Make : Acura
5 out of 5
10/1/2020
They kept us informed through the process and completed the repair earlier than anticipated. You can't even tell it was ever in a collision. Thanks!
Jay K.
Vehicle Make : Lexus
2 out of 5
9/26/2020
Not fully satisfied and follow up
John M.
Vehicle Make : Audi
5 out of 5
9/20/2020
Matt Gioeli was excellent. He was responsive and proactively updated me on progress. I truly appreciate his professionalism and authentic focus on the customer. Thank you Matt!
Catherine R.
Vehicle Make : Honda
5 out of 5
9/15/2020
Everyone was very helpful, responded quickly, and made tough experiences easy. I would highly recommend them.
Kristine M.
Vehicle Make : Honda
5 out of 5
9/14/2020
The communication was fantastic. My car was completed ahead of schedule. I am very happy with customer service.
Kinyatta P.
Vehicle Make : Honda
5 out of 5
9/12/2020
I was keep in formed every step of the way. The representatives were nice and there to answer any questions I had. I felt very confident about to repair work being performed on my car because of the professionalism of Hendricks staff.
Ted M.
Vehicle Make : Honda
5 out of 5
9/11/2020
Well done and very professional
Michael G.
Vehicle Make : Honda
1 out of 5
9/11/2020
When fixing my door they neglected to replace the part that should have been replaced.
Jessica P.
Vehicle Make : Honda
5 out of 5
9/10/2020
Nice job and they expedited everything so quickly
Daryl J.
Vehicle Make : Mercedes-Benz
4 out of 5
8/22/2020
Matt was professional from start to finish. He went out if his way with Customer service and support. The guys in the Body shop were attentive to the details and the master tech even helped me figure out how to restore the preset channels on my radio at the end of the day on Friday! Thanks to all of you it was an awesome experience
Frances L.
Vehicle Make : Honda
4 out of 5
8/20/2020
The service and communication was great. Todd knew we paid for the damage and did not rent a car due to the costs of fixing the car. Todd gave me a quote which he under estimated but he returned the car a few days before the estimated date. The car is running well and I want to thank all involved.
Jonella P.
Vehicle Make : Hyundai
5 out of 5
8/8/2020
Always been satisfied with there work and customer service.
Ewa W.
Vehicle Make : Hyundai
5 out of 5
7/28/2020
Job well done above and beyond in a courteous way.
Patrick R.
Vehicle Make : Toyota
5 out of 5
7/15/2020
Everyone was very good that I dealt with
Mckinley B.
Vehicle Make : Nissan
5 out of 5
7/9/2020
Very satisfied job ????
Paul S.
Vehicle Make : Honda
5 out of 5
5/31/2020
100% satisfied with the repairs made on my car as well as the customer service I received. Excellent !

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