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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 442 reviews 76%
4 star 100 reviews 17%
3 star 7 reviews 1%
2 star 16 reviews 3%
1 star 13 reviews 2%
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(All Vehicle Makes)
Carolyn G.
Vehicle Make : Honda
5 out of 5
10/25/2017
Jon did a wonderful job with customer service. He e-mailed and called every two days and sometimes daily. My car was done 7 to 12 days early and was like new! I was very impressed with the quality of the work done on my car, and Jon was very professional. He is giving Hendrick Honda a high rate of success with his performance in customer service and high quality collision repair.
Florce P.
Vehicle Make : Honda
5 out of 5
10/25/2017
Job well done... And smile after the deal.... I really appreciate the service during the job.... And ROD was the man. Hands down the best. Made me feel like I was buying a new car.... ROD THE MAN in my book.... The service experience was excellent thanks to BIG ROD. Thank you all again
Daniel G.
Vehicle Make : Volkswagen
5 out of 5
10/25/2017
John Malave did a fantastic job. From the initial inspection to handling all my questions. The auto update was really convenient also. Great job.
Kelly V.
Vehicle Make : Honda
5 out of 5
10/18/2017
Can’t believe I have my car back already! Just one week! So professional and always kept me informed! Will definitely return!
Eric S.
Vehicle Make : Ford
5 out of 5
10/17/2017
John did a fantastic job of setting expectations and updating me thru the process
Carolyn L.
Vehicle Make : Honda
5 out of 5
10/14/2017
You all were so prufesional and thoughtful. Thanks for everything.
Faison C.
Vehicle Make : Subaru
5 out of 5
10/14/2017
Jon was extremely helpful and courteous.
Edward And.
Vehicle Make : Honda
5 out of 5
10/13/2017
Keep up with good work
Joan S.
Vehicle Make : Honda
5 out of 5
10/12/2017
Jonathan did an awesome job getting my car repaired. He explained everything clearly. It was completed ahead of time. Thanks so much
Julie T.
Vehicle Make : Honda
5 out of 5
10/7/2017
Jon Malave was so nice and kept me informed about my car. It was there for a month due to a serious accident and I was informed the entire time. It is driving very well and I am completely satisfied with my service. Jon was excellent.
Charles C.
Vehicle Make : Honda
5 out of 5
10/7/2017
I walked in on a Saturday morning and Jon gave me a quick estimate. Got back with him 10 days later and had the work done as estimated. Nice job.
Claudia M.
Vehicle Make : Subaru
5 out of 5
9/30/2017
My car looks perfect the staff and John were very professional. Thank you very much
Marie Y.
Vehicle Make : Honda
5 out of 5
9/28/2017
Great job on the car and friendly service
Rosanne H.
Vehicle Make : Honda
5 out of 5
9/22/2017
The repairs were done faster than I had anticipated. The car was detailed inside and out! They definitely went above and beyond.
Toni G.
Vehicle Make : Honda
5 out of 5
9/20/2017
Emily was very patient as we worked through the quote as Cash or Insurance. She also understood when the possibility of storms were to arrive, the appointment was changed. The young ladies at the front were very timely and polite. My vehicle also went up to service and Mr. Don Gund, I believe went out of his way to help with the details of my service request. It is always great when Enterprise is in the lobby. Makes life so much easier. Also, can't believe how clean the inside of my car was. Shout out to the cleaning staff. Thank You
Stephanie L.
Vehicle Make : Volvo
5 out of 5
9/4/2017
John was excellent at providing a remarkable experience at a stressful time.
Marie M.
Vehicle Make : Honda
5 out of 5
9/1/2017
We've always been to depend on Hendrick Honda for excellent customer service. The repair was taken care of in a completely professional manner.
Francisco Maria.
Vehicle Make : Hyundai
1 out of 5
8/23/2017
Im not satisfied with the job because there was one part of my car that wasn't repaired. Till this day I am waiting to hear back from them about this problem.
Gary B.
Vehicle Make : Jeep
5 out of 5
8/22/2017
Emily was incredible to deal with. She made you feel like the number one priority and that even the smallest details were important. I will be back because of the customer service I experienced with her. Very professional, attention to detail, very considerate and kind.
Aleta .
Vehicle Make : BMW
5 out of 5
8/8/2017
Everything was great from rental car to your service on my car

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