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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 442 reviews 76%
4 star 100 reviews 17%
3 star 7 reviews 1%
2 star 16 reviews 3%
1 star 13 reviews 2%
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(All Vehicle Makes)
Monique P.
Vehicle Make : Honda
5 out of 5
9/7/2018
From initial contact to picking up my car, the process was easy and the staff was engaging and friendly. The work was completed sooner than projected and the end result was beautiful. Thank you to John for handling my repair from start to finish with great expertise and professionalism.
Kellie T.
Vehicle Make : Honda
2 out of 5
9/6/2018
Customer satisfaction with Jason was great but there are some issues on the vehicle that are not up to par
Qing Z.
Vehicle Make : Honda
5 out of 5
9/6/2018
???? good job
Rachel H.
Vehicle Make : Mitsubishi
5 out of 5
8/29/2018
****was great! The front desk seemed a little unprofessional(the younger girl) but ****and the other body shop people I talked to were great!
Todd .
Vehicle Make : Nissan
5 out of 5
8/25/2018
****Clamp was great to work with!
Charles C.
Vehicle Make : Honda
5 out of 5
8/24/2018
****did an outstanding job, guiding us thru the quote, scheduling, and repair processes. The car looks like new and my wife is very happy. Our thanks to everyone for a job well done. Regards, Charles C
Nancy V.
Vehicle Make : Honda
4 out of 5
8/24/2018
This is the second time I've had my car repaired. Both experiences have been exceptional. The service has been excellent. John MALAVE worked with me on scheduling and insurance, making the entire process painless. The repairs were beautiful too. I couldn't have asked for more. The receptionists and rental car agents were great too!
Sam H.
Vehicle Make : Honda
5 out of 5
8/24/2018
Fast, friendly service from Johnathan Malave and team! Great job!
Robert P.
Vehicle Make : Honda
4 out of 5
8/17/2018
John was super helpful and took care of more than just the issue I brought my car in for. It also only took 3 days instead of the predicted 5, saving me money on the rental. Thanks!
Rich G.
Vehicle Make : Honda
4 out of 5
8/16/2018
****was excellent to work with. My car was repaired flawlessly and quicker than expected. Everyone worked hard to have it ready before my daughter went off to college. Thank you!!
Joseph W.
Vehicle Make : Nissan
4 out of 5
8/8/2018
My car was finished a day early, and it looks like the accident never happened
Gabriele R.
Vehicle Make : Honda
4 out of 5
8/8/2018
I had Jonathan Malave as my advisor. He was very helpful. He answered all my questions, even the ones I had about how to care for my aging Odyssey. I want to keep it in good shape as long as I can and he had great suggestions. He made my experience top notch. Great employee.
Dawn A.
Vehicle Make : Honda
5 out of 5
8/8/2018
I truly enjoyed receiving period emails. My car was returned to me nicely detailed, and looked great! Also, John, the writer, was very professional and went out of his way to please his clients.
Mandisa S.
Vehicle Make : Honda
4 out of 5
8/3/2018
Thank you. Your team did a great job. Justin has excellent customer service skills. He had the right mix of professionalism and kindness.
William B.
Vehicle Make : Acura
5 out of 5
8/1/2018
updates by ****on phone and emails are effective.
Laurel M.
Vehicle Make : Honda
5 out of 5
7/31/2018
They were quick to get me in then quick to repair with great customer service and quality work. They kept me informed through every step. Extremely happy.
Deborah W.
Vehicle Make : Infiniti
5 out of 5
7/31/2018
Jason Bowers was AWESOME!!!! Kept me informed about my car. Gabby and Jason were very professional!!! This is my 4th vehicle I have taken Hendrick Collision. They have always treated me and my husband with the most respect. Keep it up guys!!! Good work!!!! Deborah W
George P.
Vehicle Make : Honda
5 out of 5
7/29/2018
Justin handled everything like a Professional. He kept me informed throughout the repair, and my baby looks brand new again!!!
Lori D.
Vehicle Make : Honda
5 out of 5
7/27/2018
Everything went smoothly and quickly. The only problem was renting a car.
Ashley D.
Vehicle Make : Honda
5 out of 5
7/24/2018
Big thank you to John Malave and the crew that painted my car. They were able to get this done so much quicker than originally expected saving me tons of time and money. Absolutely awesome job!

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