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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 442 reviews 76%
4 star 100 reviews 17%
3 star 7 reviews 1%
2 star 16 reviews 3%
1 star 13 reviews 2%
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(All Vehicle Makes)
James E.
Vehicle Make : Subaru
5 out of 5
3/24/2024
Completely satisfied - great communication too!
Richard M.
Vehicle Make : Vehicle
5 out of 5
3/18/2024
Jason did a great job answering any questions or concerns. He kept us informed with a regular update and that was very important. Good team work. All professional. Brenda Eller Richard M
Charlotte S.
Vehicle Make : Honda
5 out of 5
3/13/2024
My car looks and drives brand new. Thank you!
Virgil H.
Vehicle Make : Subaru
5 out of 5
3/6/2024
The staff was very helpful and patient. I appreciated the way Jason took the time to review the needed repairs and address all my concerns and questions. The car looked fantastic when the work was completed.
Tameka T.
Vehicle Make : Vehicle
1 out of 5
2/22/2024
The Tesla’s camera does not work, since we picked it up. Also, there is now a crack in the windshield, that was not there originally. When we received the car back, the Tesla emblem was missing. When we asked about it, it was determined that it was on the front seat and had to be re-attached. Finally, we were not receiving any updates about the process of the repair, unless we reached out to get updates.
**** P.
Vehicle Make : Jeep
5 out of 5
2/11/2024
I'm satisfied.
Wendy O.
Vehicle Make : Vehicle
5 out of 5
2/11/2024
A job well done. Thank you for making it so easy
David B.
Vehicle Make : Vehicle
5 out of 5
1/26/2024
I liked that all people was friendly both on the phone and when I met them.
Serina-gabriel D.
Vehicle Make : Ram
5 out of 5
1/19/2024
Excellent repairs on my husband’s truck!. Can’t even tell it was in an accident.
Darlyne M.
Vehicle Make : Subaru
2 out of 5
12/7/2023
Too long to get appointment and too long to fix it while there. Actual repairs were well done.
Said M.
Vehicle Make : Vehicle
5 out of 5
11/26/2023
John assisted through out the process and service was done very well.
Laurie M.
Vehicle Make : Honda
5 out of 5
11/16/2023
Ben Reeves and the front desk staff delivered superior customer service skills and my vehicle was repaired to my satisfaction.
Edith L.
Vehicle Make : Acura
5 out of 5
8/18/2023
Many thanks to Jason Livingston! He is a valuable asset to your organization!
Carl M.
Vehicle Make : Honda
1 out of 5
8/12/2023
Not sure tailgates is closing properly
Jim G.
Vehicle Make : Ram
5 out of 5
8/10/2023
Definitely a job well done. Thank you
Andrea L.
Vehicle Make : Honda
4 out of 5
7/31/2023
The car was very dusty on the inside after returned to us. I recommend doing a wipe down at least, for us it was really noticeable since it was brand new.
Philip N.
Vehicle Make : Vehicle
4 out of 5
5/15/2023
I had a wonderful stress-free experience with Hendrick Collision. My rep Ben Reeves was quick to keep me updated on my vehicle and was very up front and realistic with the expectations of my car. While Tesla's parts stock is awful, Hendrick and Ben did an amazing job navigating through Tesla's poor service and got my car back to me faster than anyone else probably could have. Also the quality of the workmanship is unmatched. I truly couldn't be happier with my decision to use Hendrick Collision.
Katherine S.
Vehicle Make : Vehicle
4 out of 5
5/11/2023
Jason was delightful and made a not so happy time into not a bad stressful time. Thank you !!!
Jessica J.
Vehicle Make : Vehicle
5 out of 5
5/10/2023
I worked with Ben at Hendrick Collision Center South. He was extremely kind and communicated well throughout the entire repair experience. He made sure I was completely satisfied with my car repair and even went above and beyond on the detailing of my vehicle.
Tara P.
Vehicle Make : Hyundai
5 out of 5
5/7/2023
The whole process was very efficient and professional.

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