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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 442 reviews 76%
4 star 100 reviews 17%
3 star 7 reviews 1%
2 star 16 reviews 3%
1 star 13 reviews 2%
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(All Vehicle Makes)
Harry B.
Vehicle Make : Lexus
5 out of 5
11/10/2018
Very friendly and informative staff!
Elizabeth B.
Vehicle Make : Honda
5 out of 5
11/10/2018
Loved the daily updates and John was delightful to work with. Thank you for making my car happy again!
Joseph S.
Vehicle Make : Acura
5 out of 5
11/10/2018
Good communication and kept schedule
Melissa C.
Vehicle Make : Kia
5 out of 5
11/9/2018
Great job and communication
Terry H.
Vehicle Make : Acura
5 out of 5
11/9/2018
Todd was outstanding My car was repaired in a timely manner My rental was waiting on me I have never been more impressed
Joe B.
Vehicle Make : Toyota
5 out of 5
11/9/2018
Friendly and excellent work
Heather M.
Vehicle Make : Subaru
5 out of 5
11/4/2018
John and the staff were fantastic!!! The customer service was top notche! From the front desk , to the body shop. I may just by my next car from Hendrix!
Molly A.
Vehicle Make : Honda
5 out of 5
11/3/2018
Very friendly employees and super fast work!
Shannon W.
Vehicle Make : Honda
5 out of 5
11/2/2018
The staff is professional and courteous. I received my car in a timingly matter. I was appreciative of the constant communication on the process of my car.
Sharon B.
Vehicle Make : Honda
5 out of 5
11/2/2018
Between Ms. Gabby and Jason Livingston, my experience with Hendrick Collision was excellent. Thank-you!
Adam F.
Vehicle Make : Toyota
5 out of 5
11/2/2018
Perfect service from start to finish
Terry E.
Vehicle Make : Chevrolet
5 out of 5
11/2/2018
****was great with answering my questions and explaining in detail what was going to happen with my car. I am very pleased with my car.
Larry L.
Vehicle Make : Honda
4 out of 5
11/1/2018
Todd did a good job. Overlook one spot but requested I bring the car back next week and will take care of it in 10 minutes. I’m fine with that. Good experience, Larry No problem.
Josh S.
Vehicle Make : Honda
2 out of 5
10/30/2018
Unacceptable work was performed.
Andrea F.
Vehicle Make : Honda
5 out of 5
10/29/2018
Job well done again and in a timely fashion too. Thanks so much
Graeme S.
Vehicle Make : Lexus
5 out of 5
10/27/2018
Very well done and great service. Team was proactive and timely. Thank you.
William C.
Vehicle Make : Honda
5 out of 5
10/26/2018
Thanks to Jason for great personal service!
Jennifer L.
Vehicle Make : Honda
1 out of 5
10/23/2018
I was told to pay the insurance deductible after Geico already had. I now have to wait to be refunded. I also never thought to inspect the INSIDE of my car following the repairs. The crew damaged my driver’s head rest by having it jammed against the rear facing infant seat for nearly a month.
Natasha A.
Vehicle Make : Honda
5 out of 5
10/22/2018
I was very satisfied with the level of service I received through this challenging experience. My service advisor was ****Clamp. He went above and beyond my expectations and really made me feel like a valued customer. Thanks Ms. Clamp for all you do!
Debra R.
Vehicle Make : Honda
5 out of 5
10/20/2018
Everyone at Hendrick Honda Collision were helpful and friendly. John was who assigned to my repairs. He was professional and friendly. He clearly explained what repairs would be done. I was very happy with my experience.

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