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Body Shop Review Summary

5 star 442 reviews 76%
4 star 100 reviews 17%
3 star 7 reviews 1%
2 star 16 reviews 3%
1 star 13 reviews 2%
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(All Vehicle Makes)
James S.
Vehicle Make : HONDA
5 out of 5
7/10/2019
Not happy to have to have a repair, but Ryan took GREAT care of us. He kept us posted step by step, and the car looks perfect.
Michael D.
Vehicle Make : HONDA
5 out of 5
7/8/2019
I was pleased with the appearance of my car. I appreciate the fact that they cleaned my car after repairing it.
Timothy Wayne.
Vehicle Make : HONDA
5 out of 5
7/6/2019
Quick and courteous with great communication
JASON .
Vehicle Make : HONDA
5 out of 5
7/6/2019
Always a smooth process when John Malave is involved. Can’t thank him enough for getting our car looking good again!!
Cynthia M.
Vehicle Make : HONDA
5 out of 5
7/5/2019
Todd was great to work with, he kept me informed & responded when I reached out to him.
WILLIAM L.
Vehicle Make : HONDA
4 out of 5
7/5/2019
Todd Beaver was professional calling me & giving me updates & progress reports on my car. Initially I did not have a ride home & Todd personally drive me to my home off Providence Road. That act of kindness really helped me & exceeded expectations. He gave me a fair estimate & a good value for my money. I have two Honda’s & Todd in my opinion is an excellent employee. Regards, Randall Lemly
Airica M.
Vehicle Make : HONDA
5 out of 5
7/3/2019
****was amazing! Wet informative, pleasant and kind. He made the whole experience less stressful. Thanks to him and the team for completing the work on my car before the holiday!
Nancy D.
Vehicle Make : LEXUS
5 out of 5
6/28/2019
Our representative, Hunter, was exceptional at keeping us informed. He has excellent communication skills and made us feel like we were valued customers. My car looks great and we are very satisfied. We would recommend ****and Hendricks Collision on Soith Blvd. in the future. Thank you!!
ALLISON S.
Vehicle Make : HONDA
5 out of 5
6/27/2019
Thank you for everything. Justin’s level of customer service was superior. We appreciate him.
Traci F.
Vehicle Make : HONDA
5 out of 5
6/23/2019
Timely and professional
Virginia A.
Vehicle Make : HONDA
5 out of 5
6/22/2019
I felt that my car was your only priority. You informed me often of the status of repair. I felt like I had left my
ERIC P.
Vehicle Make : GMC
5 out of 5
6/21/2019
Justin was awesome in communicating and keeping me informed on the progress of my repairs. He made sure that the repairs were completed in a timely manner.
DENISE S.
Vehicle Make : JEEP
5 out of 5
6/21/2019
Very pleased with overall process from front desk to Alan @ Progressive to Michele @ Honda Rental to Justin and his texts with the status of repairs to having my vehicle washed and vacuumed inside. Would recommend Hendrick Collusion to anyone.
BALDWIN D.
Vehicle Make : HONDA
5 out of 5
6/21/2019
Great experience! I was particularly impressed with how fast Jason responded to my emails questions. Top quality work done on my Honda!
JON B.
Vehicle Make : ACURA
5 out of 5
6/21/2019
****was great. Explained the process, kept me informed. Very helpful
Steve B.
Vehicle Make : ACURA
5 out of 5
6/21/2019
****was great. Explained the process, kept me informed. Very helpful.
CLAY K.
Vehicle Make : HONDA
5 out of 5
6/20/2019
This was my second experience this year and I was most happy to come back...circumstances not withstanding....thanks once again.
SEETA C.
Vehicle Make : HONDA
4 out of 5
6/17/2019
My Car got fixed faster than expected and it looks brand new
AMANDA G.
Vehicle Make : AUDI
5 out of 5
6/17/2019
John Malave, our service coordinator, was excellent. He was a very good communicator, friendly and professional.
CAROLINA V.
Vehicle Make : HYUNDAI
5 out of 5
6/13/2019
Very good communication through the whole process!

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