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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1086 reviews 80%
4 star 158 reviews 12%
3 star 29 reviews 2%
2 star 34 reviews 3%
1 star 53 reviews 4%
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(All Vehicle Makes)
Stephen M.
Vehicle Make : Nissan
5 out of 5
5/13/2020
They were a class act.
Michael L.
Vehicle Make : Chevrolet
5 out of 5
5/9/2020
My contact was great
Katherine C.
Vehicle Make : GMC
5 out of 5
5/8/2020
Very happy!!!
Omar S.
Vehicle Make : CHEVROLET
4 out of 5
1/1/2020
I answered this question after I got my car and my responses have already been put on the internet ???? Suffice it to say, I am/was very pleased!
Carly C.
Vehicle Make : TOYOTA
2 out of 5
1/1/2020
The communication was terrible. I would get messages telling me that my car was going to be done on time. And the day came when it was supposed to be done. I called Kevin, the one in charge of my car’s repairs and he was pretty rude on the phone with me and told me I would have to wait until Monday to pick it up. Fine, but Monday rolled around and by 1pm I had not heard anything so I had my husband call because I did not want to speak to Kevin again. He said my car would be done later. Around 3, he called me and told me it would be done at 5:30. We show up at 5:30. My car is nowhere to be seen. Front desk lady asks if we had confirmation that my car was finished because she didn’t have the keys. We told her that we were told it would be ready at 5:30. She told us to have a seat and that they’d probably pull it around soon. We wait for 17 minutes in the lobby, which was 13 minutes before closing time. Still no sign of my car. A nice man finally offers to go look for it for us and luckily we got our car back. Communication could have been much better. I went over a week without my car.
Joshua L.
Vehicle Make : JEEP
5 out of 5
1/1/2020
Everyone was very kind and helpful.
Larry K.
Vehicle Make : SUBARU
5 out of 5
12/28/2019
As far as one day experiences car looks great. Also the Geico process is very efficient
Elizabeth H.
Vehicle Make : KIA
5 out of 5
12/27/2019
Pleased with the work on my Kia, can’t tell there was any damage. Staff were great in keeping me informed about the status of the car. Will recommend to friends if they need assistance.
Louris S.
Vehicle Make : LEXUS
5 out of 5
12/24/2019
I appreciate the text updates and the courtesy given to me. A job well done . Sincerely, Stephen Spell
Orville H.
Vehicle Make : BMW
5 out of 5
12/20/2019
I was very pleased with the courtesy shown, and the attention to detail in the repair of my auto.
WILLIAM J.
Vehicle Make : CHEVROLET
5 out of 5
12/20/2019
Jim always takes good care of me and my car. Very nice and polite and professional. Always let's me know what's happening with my Cruze!! Thanks
Authur L.
Vehicle Make : INFINITI
5 out of 5
12/19/2019
Kevin was great in keeping me informed
Heather M.
Vehicle Make : GMC
5 out of 5
12/18/2019
I was kept up to date from start to finish. Truck looks great.
Nduwimana M.
Vehicle Make : HONDA
4 out of 5
12/18/2019
The paint job looked amazing ! Got my car back as if nothing ever happened
Wendy A.
Vehicle Make : HONDA
5 out of 5
12/14/2019
Kevin was awesome to work with and extremely helpful! Corey in the body shop did excellent work on my repairs. Thanks for your quality work!
Jason H.
Vehicle Make : CADILLAC
5 out of 5
12/14/2019
Thank you very much that they did a wonderful job
Michael W.
Vehicle Make : CHEVROLET
5 out of 5
12/12/2019
Great service from Jim and Stuart. They were very helpful and easy yo work with. They are a great asset to your company.
Jillian B.
Vehicle Make : TOYOTA
5 out of 5
12/12/2019
Was super quick, efficient and easy. Great customer service and kept in touch and updated me throughout
Christopher K.
Vehicle Make : TOYOTA
5 out of 5
12/12/2019
Car looks great
Leslie Mabry.
Vehicle Make : CHEVROLET
5 out of 5
12/11/2019
Once again I am satisfied with everyone’s help.

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