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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1086 reviews 80%
4 star 158 reviews 12%
3 star 29 reviews 2%
2 star 34 reviews 3%
1 star 53 reviews 4%
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(All Vehicle Makes)
Carson H.
Vehicle Make : Chevrolet
5 out of 5
10/6/2017
Work was done timely. Also kept informed of progress.
Petra R.
Vehicle Make : Jeep
5 out of 5
10/6/2017
Thanks to everyone that worked on my car from costumer service to detailing department. My car looks like new again :)
David L.
Vehicle Make : Chevrolet
5 out of 5
10/6/2017
Daily updates from Kevin was awesome! Thank you
Kirsten C.
Vehicle Make : Volkswagen
5 out of 5
10/5/2017
Easy process and friendly staff
Martha L.
Vehicle Make : Toyota
5 out of 5
10/4/2017
Great job. By Dendi Willard Was well pleased with professional workmanship. Will use Jeff Gordan and recommend it to otbwrs.
Eric L.
Vehicle Make : Nissan
5 out of 5
10/3/2017
Great job pear paint is extremely hard to match If you don't take the proper steps.jeff Gordon has A very personal staff .awsome job
Terry J.
Vehicle Make : Kia
2 out of 5
10/3/2017
Picked up my car and battery was drained of paper and headlight was not fixed
Joann H.
Vehicle Make : Toyota
1 out of 5
10/2/2017
Why was my car kept 18 days; originally 3 days, extended one week, then unknown time frame given which was 9 more days. Why was my car driven 230 miles?
Leticia F.
Vehicle Make : Chevrolet
2 out of 5
9/29/2017
I did not like that it took so long. I spent $2300.00 on a rental car and the time I waited here ment we could not visit places we wanted to go on our trip. My husband has Alzheimer's and this was our last chance to do things while he was mentally able to enjoy them. Twenty eight days was enough to take away his last chance to do this. We live in Oregon and have to get back through the Cascade passes before snow starts. For him this was a tragedy he won't be mentally capable of doing things next year. I did like being kept up to date with text messages.
Chad C.
Vehicle Make : Chevrolet
5 out of 5
9/29/2017
Dendi was great
Paige W.
Vehicle Make : Toyota
5 out of 5
9/28/2017
I really appreciated the text updates and communication from the individual managing my service. It was a good experience.
Patricia R.
Vehicle Make : Volkswagen
5 out of 5
9/26/2017
Very professional and thorough.
Donald N.
Vehicle Make : Chevrolet
5 out of 5
9/23/2017
Everyone at Jeff Gordon Collision did a great job - not one complaint. However I did have to wait almost 2 hours for my Enterprise rental car and the floor mats were very sticky. Don ****
Chad C.
Vehicle Make : Chevrolet
5 out of 5
9/22/2017
Sending was great to work with
Kathy H.
Vehicle Make : Toyota
5 out of 5
9/22/2017
Dendi Lawrence was my advisor. My Camry was hit in the rear and Hendrick Toyota recommended I go to Your dealership. Ms.Lawrence explained to me when I came in as to the procedures so I would know what was going on. She kept me informed along the process. I was treated every well during this process and getting a rental car. I will come back here for any body work that I might need. Thank you for excellent service.
Brenda C.
Vehicle Make : Toyota
5 out of 5
9/20/2017
Thank you to Jim, the office staff and the repair personnel. Car looks great.
Neal C.
Vehicle Make : Acura
5 out of 5
9/15/2017
You guys did a great job on the bodywork repair and made the whole process easy.
Michael C.
Vehicle Make : Dodge
5 out of 5
9/15/2017
Great service, good work on time 4 th time I have a car fixed here.
Kenneth M.
Vehicle Make : Honda
5 out of 5
9/14/2017
On a scale of **** to 5 you rate a 7. Thanks for a great job. Sincerely. Ken
Joseph W.
Vehicle Make : Toyota
5 out of 5
9/9/2017
Chris Kraniak provided great customer service!

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