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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1086 reviews 80%
4 star 158 reviews 12%
3 star 29 reviews 2%
2 star 34 reviews 3%
1 star 53 reviews 4%
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(All Vehicle Makes)
Eric M.
Vehicle Make : Toyota
5 out of 5
4/2/2022
Everything was fantastic!!! Staff was super helpful and Jim was fantastic!
Alec V.
Vehicle Make : Cadillac
5 out of 5
2/16/2022
Amazing perfect job. Thank you!
John B.
Vehicle Make : GMC
5 out of 5
2/6/2022
I was very pleased with the work on my 2009 Yukon they were very prompt and professional. !!! Thank You !
Anthony M.
Vehicle Make : Hummer
5 out of 5
1/19/2022
The level of care I received at this establishment, not once, but twice in a years time was outstanding. I swear the vehicles look better now then they did before the collision. Both my Highlander and my hummer are looking great with no mechanical complications.
Jeffrey S.
Vehicle Make : Cadillac
5 out of 5
1/16/2022
Our Cadillac was repaired quickly and looked as good as new when we received it. We will continue to trust Hendrick Jeff Gordon Chevrolet with any repair needs we may have in the future.
Billy T.
Vehicle Make : Chevrolet
5 out of 5
12/9/2021
Looks very good , done a good job
Leroy C.
Vehicle Make : Mitsubishi
5 out of 5
12/5/2021
I really like the way you coordinate repairs with GEICO collision service and have the rental agent locate at the repair center. This make everything convenient, fast and easy.
Roscoe J.
Vehicle Make : Chevrolet
2 out of 5
11/28/2021
Not please this is my first time not being satisfied
William C.
Vehicle Make : Audi
4 out of 5
11/8/2021
My relationship manager was wonderful. He's a really nice guy. Perfectly experience. I e been enjoying my "new" car extensively. Don't really know why Port City Collision (who couldn't accommodate me until late December) is the only"Audi-cerified body shop service providers - was the facset I was dealing with. That seems like **** in context of what I know today. Someone amongst you is a **** ****
Holly C.
Vehicle Make : Mazda
5 out of 5
11/6/2021
Great at maintaining communication! Gave consistent status updates!
David H.
Vehicle Make : Nissan
1 out of 5
10/31/2021
My headlights do not match. One was replaced and the other is cloudy and yellow. My car doesn’t look right at all.
Heidi A.
Vehicle Make : Mercedes-Benz
4 out of 5
10/24/2021
They did a great job! Only thing i would say is to tell customers how to get rid of the paint smell inside of the car. Overall very pleased and would come back and refer them to anyone that needed their services
Clark L.
Vehicle Make : Chevrolet
5 out of 5
10/22/2021
Great Job I'm very much pleased with your work.
Banika R.
Vehicle Make : Hyundai
5 out of 5
10/10/2021
Excellent customer service i continued to be updated with my car service from beginning to end
Dee Ann.
Vehicle Make : Honda
3 out of 5
10/10/2021
I would ask that you check tire pressure if a car was under repair for over a month. I was headed to FL and my tire pressure light came on and I had a mild panic attach. Jk
Craig S.
Vehicle Make : Kia
4 out of 5
10/3/2021
Stop sending these
Melissa E.
Vehicle Make : Ram
5 out of 5
9/19/2021
Jim S. was great at keeping me updated. Very easy process and he worked with the insurance company and rental agency to ensure I did not have that stress.
John M.
Vehicle Make : Ram
5 out of 5
9/12/2021
Jim S did a great job getting me a quote and getting the job done well and on time.
Gina E.
Vehicle Make : Toyota
4 out of 5
9/3/2021
When I picked up my car, a fuse had blown and it would move when I hit the gas. The gentlemen immediately took care of my car although it was late in the day. Everyone I worked with was kind and professional. Thank you!
Bruce W.
Vehicle Make : Toyota
4 out of 5
9/2/2021
Fantastic Hendrick Jeff Gordon Collision Repair Facility, my hood dent repair on my 2021 Blizzard Pearl Toyota Highlander is beyond belief no one could ever see where dents repaired. The Consultants there very courteous and professional and a welcome pleasure to do business with.

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