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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1086 reviews 80%
4 star 158 reviews 12%
3 star 29 reviews 2%
2 star 34 reviews 3%
1 star 53 reviews 4%
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(All Vehicle Makes)
Michelle H.
Vehicle Make : HONDA
4 out of 5
6/26/2019
Any time I have car issues, I will come visit you guys. Very thorough and careful work. I was constantly being informed by the status of my car and what was going on. Jeremy Fairfax was very prompt, and made for an excellent and positive experience. If I ever had any questions, he always delivered a helpful response. If I left him a voicemail, he would return the call within 5 minutes. I very much appreciated the professional care and attention to detail not only with my car, but keeping me in the loop. 10/10 would recommend!
ANTHONY L.
Vehicle Make : CHEVROLET
5 out of 5
6/26/2019
Jeremy did a great job keeping in touch during the repair. Sometimes calling once in the morning and once at close of business. I was informed each step of the way.
Kathryn B.
Vehicle Make : SUBARU
4 out of 5
6/26/2019
Jeremy was the absolute best!!! I give him ALL the stars— excellent communication, customer relations— made me feel exceptionally important. Although I hope I never have to see him again, if I get in another accident; I will absolutely come back due to his service.
PAMELA H.
Vehicle Make : TOYOTA
5 out of 5
6/25/2019
Dendi was very professional at all times, she kept me informed about my vehicle, and made sure that I was satisfied when picking it up.
Amy M.
Vehicle Make : HONDA
5 out of 5
6/25/2019
Jeremy did a great job keeping me informed about the progress of the repair. Everyone I had contact with at the collision shop was very helpful.
Maggie W.
Vehicle Make : JEEP
5 out of 5
6/24/2019
Easy process! Great communication! Thank you!
Rita B.
Vehicle Make : KIA
5 out of 5
6/22/2019
Professional all the way!! Great work ethics, my vehicle looks great!@
Courtney R.
Vehicle Make : HONDA
4 out of 5
6/22/2019
The car looks great. It did take 2 weeks longer to get the repairs done than what I was told. That is my only complaint. Jeremy was great to work with. He was very friendly and willing to answer any questions I had. I would definitely recommend Hendrick Collision.
David L.
Vehicle Make : CHEVROLET
5 out of 5
6/21/2019
Jim was very helpful and always professional!
Mary B.
Vehicle Make : FORD
5 out of 5
6/21/2019
Everyone was very helpful and courteous. Thanks.
George W.
Vehicle Make : NISSAN
5 out of 5
6/21/2019
Appreciate even cleaning my car inside
Lisa B.
Vehicle Make : HONDA
5 out of 5
6/20/2019
Very helpful, professional & made an excellent effort to go out of their way to make the it a great experience! Will tell all friends & family what great service. Thank you staff from start to finish.
Tara G.
Vehicle Make : CHEVROLET
5 out of 5
6/20/2019
Jim scrimale was great to work with.
Debra B.
Vehicle Make : JEEP
5 out of 5
6/18/2019
Great job
Matthew F.
Vehicle Make : MITSUBISHI
5 out of 5
6/18/2019
Jeremy Fairfax was my Rep! He kept me updated & was very consistent with what was going on! Very Pleased with the Service & repair all together! Thank you & will recommend others in the Future!
Marie M.
Vehicle Make : NISSAN
5 out of 5
6/17/2019
Kevin was great
Stanley L.
Vehicle Make : HONDA
5 out of 5
6/17/2019
Jim kept us well informed.
Jonathan S.
Vehicle Make : CHEVROLET
5 out of 5
6/15/2019
Outstanding service. I’m completely satisfied
Tricia D.
Vehicle Make : TOYOTA
5 out of 5
6/14/2019
The text updates are great!
Susan R.
Vehicle Make : MAZDA
5 out of 5
6/14/2019
Every detail was handled with complete professionalism... Repairs were explained before it was done and I am very pleaaed so far. Thank you

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