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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 503 reviews 80%
4 star 55 reviews 9%
3 star 17 reviews 3%
2 star 25 reviews 4%
1 star 28 reviews 4%
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(All Vehicle Makes)
Sharon D.
Vehicle Make : Chevrolet
4 out of 5
8/27/2022
They kept my vehicle safe without any further damage and it was clean.
Tjuani M.
Vehicle Make : Toyota
5 out of 5
6/1/2022
Everyone was courteous and professional and took care of all my needs as well as kept me updated on the status of my vehicle big shout out to Dallas.
Linda B.
Vehicle Make : Toyota
2 out of 5
5/14/2022
The repairs were good, but the communication was poor. It took much longer than it should have.
Julia W.
Vehicle Make : Subaru
5 out of 5
3/28/2022
Excellent customer service!
Kebeh M.
Vehicle Make : Toyota
5 out of 5
3/19/2022
It was simple and great experience. Effective with updates. Cleaned my car after repairs, friendly service
Norma P.
Vehicle Make : Chevrolet
1 out of 5
2/3/2022
After the repair I am having to replace the transmission. Not sure it's from the wreck and was overlooked but just a week from I got my Tahoo back this happens Not happy I feel like it was overlooked. I've been wrong before.
Randy K.
Vehicle Make : Hyundai
5 out of 5
1/24/2022
Good job
Robertta G.
Vehicle Make : Honda
4 out of 5
1/14/2022
This is the second time I have completed this survey. Please STOP sending them to me. I am satisfied! Please stop txt messaging me. I am SATISFIED!
Robert G.
Vehicle Make : Acura
5 out of 5
12/15/2021
So far I'm satisfied with my service repair. Repairs were made in a timely manner and I was updated every step of the way.
Terrence D.
Vehicle Make : Chevrolet
2 out of 5
12/10/2021
The vehicle looks amazing. I noticed last night that the back of my driver’s side seat was not taken care of. I understand that oversight given the workers shortage and everything else. It was also the day before Thanksgiving. Also, at this point I do not have a day or days to give up my car to have it fixed as my schedule will not permit me to go without this vehicle. Otherwise, I was fully satisfied with the repair work done on my vehicle.
Frances S.
Vehicle Make : Jeep
4 out of 5
12/4/2021
I felt welcome by the staff inside and outside the building the first day I arrived with my 2021 JEEP CHEROKEE. The same feeling was still there when I came to pick up my JEEP. THANK YOU AND STAY SAFE.
Henry A.
Vehicle Make : Honda
5 out of 5
11/25/2021
Dawn **** was a blessing! Dawn communicated very well with me throughout the process of my repairs. Dawn facilitated continuous updates with my auto insurance and rental car company whenever an extension was needed. Very thankful for all of Dawn’s assistance and the collision team for leaving my car brand new again!
Deorrick P.
Vehicle Make : Mercedes-Benz
5 out of 5
11/13/2021
Great Service Really good quality of work Pam the advisor was professional as always
Richard H.
Vehicle Make : GMC
4 out of 5
11/12/2021
I have already submitted a comment and survey within 2 days of picking up our Yukon. Please stop sending these emails and texts to accomplish another one. I am very happy with the work you did. Thank you.
Natalie W.
Vehicle Make : Dodge
4 out of 5
10/31/2021
I was involved in a hit and run and I took my car to Dale Earnhardt sand my car looks new again. Paint matched up perfect. I am very satisfied with the service
Salvatore S.
Vehicle Make : GMC
5 out of 5
10/6/2021
An overall positive experience.
Vera R.
Vehicle Make : Nissan
5 out of 5
9/11/2021
Good Job
**** S.
Vehicle Make : Cadillac
4 out of 5
7/22/2021
You guys did a great job fixing the rear lift gate that was damaged. Paint looks great and everything works perfectly. Thanks to all! Especially Rusty Fewell and Dawn for keeping me informed through the entire short one week process. THANKS
John J.
Vehicle Make : Toyota
4 out of 5
7/21/2021
Your rep DAWN was GREAT
Debora F.
Vehicle Make : Kia
5 out of 5
7/18/2021
I appreciate the prompt courteous service, and I am very pleased with the repair work. I see no sign of the accident.

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