Bryan M.
Vehicle Make : Chrysler
Job well done. Also, the detailing was something I wasn't expecting and they did an amazing job as well.
Donna G.
Vehicle Make : Chevrolet
Thank you Dale Earnhardt Jr Chevrolet! My car is in perfect condition and good as new. Thank you!
Luke W.
Vehicle Make : Ford
Great job fixing my car. Loved the work. Cleaned my car and gave it a wash. You guys are great!
Karen W.
Vehicle Make : Chevrolet
Overall I would say that it was a good experience; however, the break light on the side of the car that was being repaired was out when I picked up the vehicle, so I had to replace it. But other than that I would say that it was a great experience. The email updates were great as was the customer service from the individuals on site.
Sandra T.
Vehicle Make : Hyundai
Everyone was awesome. Felt so special. All staff vey attentive and accommodating to their customers.
Gerald E.
Vehicle Make : Lincoln
All the people I dealt with, starting with Jerron Burney, were friendly, informative and professional. I got frequent updates and a call immediately when my car was ready. Just great service at every step. Thank you.
Vincent S.
Vehicle Make : Dodge
A painless experience in an otherwise painful situation
John T.
Vehicle Make : Acura
I was disappointed with the fact that there was a defect in the paint job that was not discovered by the paint shop nor Dale Jr's. It was not till I took my vehicle home and inspected the quality of the repairs that I found the imperfection in the application of the paint. This has necitated that I return to the repair shop and additional 2 times.
Kenneth R.
Vehicle Make : Chevrolet
I was very satisfied with the communication of Dale Earnhardt Jr. Collision Center. The collision center, and more specifically Kristen Asbell, kept me up to date on the progress of my vehicle. Additionally, the quality of the repairs were good. The only complaint I have were the delays. My vehicle was scheduled for an estimated completion date of April 19th. However, it was not ready until April 27th. I do realize that some of the delays are out of the control of the collision center due to having to wait for parts to come in and scheduling with other departments. I would still recommend Dale Earnhardt Jr. Collision Center to anyone because of their courtesy and professionalism.
Sharon T.
Vehicle Make : Hyundai
The work was well done, the car was clean inside and out, and the work was completed sooner than promised! The staff kept me informed about what was going on every step of the way and was friendly and courteous. I couldn't be happier!
Jorge R.
Vehicle Make : Chevrolet
excellent work and very respectful workers.
Benjamin N.
Vehicle Make : Cadillac
I was pleased with the quick service and the loaner car that was provided..I look forward to buying from Dale Earnhardt, Jr. In the future.
Antwan G.
Vehicle Make : Nissan
Keep up the great work...
Larry M.
Vehicle Make : Nissan
The professionalism of Kristen Asbell while handling my Nissan repairs was outstanding! She kept me advised with regular updates, and even got my car out before it was supposed to be finished.
I am a retired body shop manager and insurance adjuster, and I know good body work when I see it. The repairs/painting on my vehicle are as good as any I have seen. Thank you
Chalonda J.
Vehicle Make : Chrysler
Thanks for your quick and excellent work! Your staff was so friendly and accommodating.
Jillaine D.
Vehicle Make : Toyota
Attention to detail and customer service were excellent.
Rebecca K.
Vehicle Make : Ford
The staff was courteous. The service was was quick. I was kept abreast of repair status daily. And ditto on the car rental experience. My car looks great from what I can tell. Thank you Dale Earnhardt Jr. Chevrolet collision repair team. Rebecca
Lori S.
Vehicle Make : Mazda
Just a little put out that I am the one to have to take off work and go to Mazda to get the airbag issue fixed. To me it sounded like you think that it wasn't due to the crash, but there was nothing wrong with the car prior to the accident. I have only had it for about 6 or 7 months. I am surprised that it wasn't noticed by you guys. I am not a mechanic, but it makes me wonder if any other damaged was caused that wasn't obvious. I did notice that the left tail light is cracked and the handle on the inside of the lift gate is not flush with panel and is loose, and there is a small gouge in the metal under the lift gate. I really liked the way you send text updates on the progress and the girl handling the claim was very friendly.
Stephen P.
Vehicle Make : Chevrolet
Kristen and the staff were very professional and I had complete confidence my truck would be repaired to my satisfaction. The work was very good and ahead of schedule. Well Done ! !
Worthlyn W.
Vehicle Make : Volkswagen
Car is beautiful BUT reported that tires checked and alignment done. About 2 miles down the road tire pressure light came on to check. When I was in a safe place to check front tire pressures were 24 psi and rear 26 and 27 psi. Recommended 37psi for front and rear.
Also everything was taken out from under spare tire hatch and left out (not anything to do with repair! ) when questioned said was detailed which was not true! Same leaves there, not even vacuumed.
Hatch cover put back down erroneously and couldn't open until seats put down and cover taken off.
Especially not happy about tires!!!I had to inflate all myself. 65 yr old 4'11" female. Was incredible safety issue and should I trust of alignment done.
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