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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 593 reviews 73%
4 star 123 reviews 15%
3 star 30 reviews 4%
2 star 25 reviews 3%
1 star 37 reviews 5%
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(All Vehicle Makes)
Julie G.
Vehicle Make : Cadillac
5 out of 5
10/4/2024
Very helpful and kind.
Alex C.
Vehicle Make : Vehicle
5 out of 5
9/10/2024
Very please
Gail B.
Vehicle Make : Toyota
5 out of 5
9/9/2024
Everyone was extremely nice and very helpful especially Jeff! Thanks for a job well done!
Debra H.
Vehicle Make : Acura
5 out of 5
9/9/2024
They are so easy and accommodating to work with. Highly recommend
Rachin T.
Vehicle Make : Nissan
1 out of 5
9/1/2024
A week or 2 after the repair I had to turn my defroster on. There ended up being broken glass still in my dashboard. Glass (small specks and glass chards about the size of a dime) were coming out of the vents and from the top of the windshield. As I drove the I could also hear the glass moving inside the dashboard from side to side whenever I turned.
**** S.
Vehicle Make : Toyota
4 out of 5
8/26/2024
Great job. This is however, the second time I have responded to a survey and like the 12th email requesting me to do so.
William M.
Vehicle Make : Cadillac
5 out of 5
8/12/2024
Excellent work
Lisa C.
Vehicle Make : Volkswagen
5 out of 5
8/4/2024
Tina at the front desk and Kevin Kutz were helpful, friendly, and professional. Kevin followed through on everything he promised, the estimate was sent within 24 hours and was $1000 less than the other estimate I was quoted. The repair on my car was completed a day sooner than promised and looked like new! Thank you
Gina M.
Vehicle Make : Chevrolet
5 out of 5
7/28/2024
Quality work and great communication
Mary S.
Vehicle Make : Mazda
4 out of 5
7/16/2024
A great experience! Damage was fixed perfectly! All staff was super professional and so nice! ????
Linda L.
Vehicle Make : BMW
5 out of 5
7/7/2024
Everyone at Hendrick Collision was very professional and made the process easy and pleasant as it can be. Thank you!
Victoria L.
Vehicle Make : Dodge
4 out of 5
7/6/2024
If I had to find one word to describe my experience it would definitely be "satisfactory" from the initial call, to the rental, to dropping my car off it was such an efficient process. My Technician kept me in the loop every step of the way. This is my second time and definitely will not be my last, I know exactly who to call when I'm in need of auto body repair. Thanks!
Michael M.
Vehicle Make : Toyota
5 out of 5
6/30/2024
Had to drop the car off twice, bur repairs were completed in a timely manner and look great. All staff were professional and courteous.
Charles L.
Vehicle Make : Toyota
4 out of 5
6/30/2024
Kevin and his team did an exemplary job on repairing the damage caused from rocks thrown through the front windshield! They matched the color scheme so seamlessly that you never knew any damage was done! I highly recommend Hendrick Collision Center Cary to anyone whose vehicle needs to be repaired the right way!
Bonnie H.
Vehicle Make : Chevrolet
5 out of 5
6/19/2024
Thank you for repairing my vehicle so quickly. Quality work in a timely manner. Couldn’t ask for anything else.
Claire P.
Vehicle Make : Kia
2 out of 5
6/1/2024
Wasn’t given any updates on the status of my car throughout the repair process and then told I would have to wait a couple more days to get my car back. I ended up having to wait an additional week longer than anticipated to get my car back.
Debra L.
Vehicle Make : BMW
4 out of 5
5/26/2024
Thank you for repairing my car back to the original new look.
Kurt S.
Vehicle Make : Kia
4 out of 5
5/26/2024
Ivy rocks.
Sandra G.
Vehicle Make : Subaru
5 out of 5
5/26/2024
Your service was professional and helpful. Ivy was a particular help on keeping me informed and dealing with insurance agencies. The team did excellent and thorough work as well. My experience with you couldn't have been better. Thank you. Sandra G
Kevin M.
Vehicle Make : Honda
4 out of 5
5/24/2024
Toni and Joel Morrell were spectacular. I could not have gotten better service,

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