Body Shop

Real Reviews From Verified Customers

Jesse .
Vehicle Make : Acura
3 out of 5
1/23/2021
Had som small issues when picking the car up and one issue found later and had to go back
Brenda M.
Vehicle Make : Cadillac
5 out of 5
1/15/2021
Good experience
Dale F.
Vehicle Make : Nissan
5 out of 5
1/6/2021
Friendly, good communication. Job done well in a timely manner.
Vickie H.
Vehicle Make : Chevrolet
5 out of 5
12/30/2020
First time using my insurance. The people were extremely nice and helpful. I'm very pleased with the results and I would use Hendericks again.
Joan Y.
Vehicle Make : GMC
4 out of 5
12/29/2020
The service was excellent. I was greeted promptly both times I entered. My vehicle was ready ahead of the promised time. The repair itself was more than I could have asked for. My entire experience was wonderful.
William B.
Vehicle Make : BMW
5 out of 5
12/26/2020
Job well done. NO indication of a repair. Paint matches perfectly. Personnel very kind and made sure I knew what had been done and the ar was washed and cleaned when i picked it up. Bill Benson
Gary B.
Vehicle Make : Subaru
4 out of 5
12/19/2020
Trey and the ladies at the front desk were very accommodating and pleasant. . The work and timeline were explained in detail. Although there was a slight mixup with a wrong part, the correct part was ordered and arrived quickly. Trey kept us informed during the entire process, setting an appointment and estimating that installing the part would take 15-20 minutes. He took the car in right on time and, due to rigorous checking of the placement and operation of the part, which we greatly appreciated, our wait was only one hour. We were extremely satisfied with the Collision Center's work.
Brandon D.
Vehicle Make : Chevrolet
1 out of 5
12/19/2020
The sealant used to seal the shark fin antenna was a clear sealant, the original sealant was black, it doesn’t look great but isn’t noticeable if your not looking hard. Somehow my OnStar module got shorted out and had to be replaced, I thank you for making it a simple process and covering the repair. I do not need to be contacted regarding anything I just wasn’t satisfied with how long it took to get repaired and the sealant that was used but honestly don’t want this hendrick location repairing my vehicle in the future. I still would use hendrick in the future, just not the us 70 location.
Charles U.
Vehicle Make : Buick
5 out of 5
12/18/2020
From the Receptionist to Dendy, what a friendly & professional experience! My car looks great & it was done Ahead of schedule, what's not to like about that? Kudos to all for a job well done!
Crystal H.
Vehicle Make : Kia
5 out of 5
12/5/2020
Very fast and good with updates. Customer service A-****
David W.
Vehicle Make : Subaru
5 out of 5
11/6/2020
Thank you so much for the excellent repair work on my car and for having it ready a day early.
Billie M.
Vehicle Make : Dodge
4 out of 5
11/5/2020
Second time in to replace the headlamp. This time you got it right. Thanks
Hailey B.
Vehicle Make : Subaru
4 out of 5
11/5/2020
I was so impressed by Hendrick Collision Center Durham! The associate who helped me was extremely knowledgable and kind, and I was amazed that the car was ready in just 2 days after I dropped it off. I will definitely recommend this location to friends. Thanks so much.
Monique G.
Vehicle Make : Chevrolet
5 out of 5
11/5/2020
Alan was wonderful. He kept me informed throughout the entire process.
Sharon W.
Vehicle Make : BMW
4 out of 5
11/4/2020
Very well pleased with the commutation, I was a little upset with the rental they had for me, after talking to someone letting them know I was disappointed, they made it all better after a day, the work look good, I’m pleased
Crystal B.
Vehicle Make : Kia
5 out of 5
10/22/2020
Great services in a timely manner.
Fran C.
Vehicle Make : Kia
5 out of 5
10/17/2020
You did a outstanding job on my car, Thank You!Thanks to Trey for keeping me posted.
Shawn M.
Vehicle Make : Toyota
5 out of 5
10/10/2020
I loved how I was kept up to date via phone and email. Thank you so much
George A.
Vehicle Make : BMW
5 out of 5
10/9/2020
The cR looks great and the staff were very attentive!
Brad L.
Vehicle Make : Ford
5 out of 5
10/8/2020
EXCELLENT JOB

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