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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 537 reviews 72%
4 star 115 reviews 16%
3 star 23 reviews 3%
2 star 17 reviews 2%
1 star 49 reviews 7%
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(All Vehicle Makes)
Kellie G.
Vehicle Make : Lexus
5 out of 5
1/10/2022
Excellent customer service!
Howard F.
Vehicle Make : Subaru
5 out of 5
1/7/2022
Everything went smoothly…. the check-in, the damage assessment, the repair completed early & pick-up. Your team is worthy of the high standards of Hendrick & USAA insurance.
John W.
Vehicle Make : Subaru
5 out of 5
1/6/2022
Rodney was great. Very professional operation. Couldn’t be happier.
Raymond W.
Vehicle Make : Mercedes-Benz
5 out of 5
12/17/2021
Repair was amazing. Communication was excellent. Was completed before scheduled date. Highly recommend
Matt G.
Vehicle Make : Honda
5 out of 5
12/6/2021
Job well done, Great customer service.
James S.
Vehicle Make : Subaru
5 out of 5
12/4/2021
Great job thanks
Laura J.
Vehicle Make : Nissan
5 out of 5
12/1/2021
Yes. I requested Shane to do the work on my vehicle and he did an awesome job!!!! I will recommend you to others.
Kristie W.
Vehicle Make : Mercedes-Benz
5 out of 5
11/12/2021
So professional and accommodating. Car looks great and will pass along our great experience.
Michael S.
Vehicle Make : Porsche
2 out of 5
10/24/2021
Pros: car looks like new; progress updates; Dendi answered our questions. Cons: door handle fell off while we were showing off our car Bottom line: wonderful job -- except (please see Cons)
John W.
Vehicle Make : Subaru
5 out of 5
10/23/2021
Professional, great results and very quick
Gabriele V.
Vehicle Make : BMW
5 out of 5
10/2/2021
Extremely professional and knowledgeable.
Rachael S.
Vehicle Make : Mazda
5 out of 5
9/29/2021
Helpful and committed to providing excellent service.
Carol M.
Vehicle Make : Chevrolet
4 out of 5
9/25/2021
On a scale of **** to 10 , I rate my satisfaction an 11
Anthony M.
Vehicle Make : Cadillac
4 out of 5
9/20/2021
I'm satisfied with getting my vehicle back, some of the communication was lacking especially when the expectations were set at drop off for 5-10 business days, we ended up hitting 18 because of the exhaust being bent, which I had mentioned to check prior to me handing the keys over. It probably would have been caught if the vehicle had been fully inspected on day ****. It's too early to see if there will be any issues from the workmanship but over time we shall see. I am happy to finally have my car back and the work does look good from my point of view
John O.
Vehicle Make : Honda
5 out of 5
9/19/2021
Dendi was very helpful.
Vernon M.
Vehicle Make : Toyota
5 out of 5
9/16/2021
Absolutely happy with car and the nicest lady that helped up !
Padma H.
Vehicle Make : BMW
5 out of 5
9/16/2021
Your effort in repairing and bringing the car back to original condition is beyond one’s expectations. Your attention to detail is exemplary. Keep up the good work
Fanisha L.
Vehicle Make : Mercedes-Benz
1 out of 5
9/3/2021
I am not completely satisfied with the replacement grill on my vehicle. The workmanship was fine but the grill does not seem to match well for this vehicle. It is grey in color and not like the original grill (Chrome).
Katherine Z.
Vehicle Make : BMW
5 out of 5
8/29/2021
Great work and kept me informed every step of the way.
John J.
Vehicle Make : Chevrolet
5 out of 5
8/27/2021
It took a little longer to repair my truck because and because Hendrick was waiting on parts. It was no big deal because Joshua was keeping me informed all the way. Thank you so much for delightful experience. Is my truck looks great!

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