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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 537 reviews 72%
4 star 115 reviews 16%
3 star 23 reviews 3%
2 star 17 reviews 2%
1 star 49 reviews 7%
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(All Vehicle Makes)
Caroline C.
Vehicle Make : Toyota
5 out of 5
10/13/2017
Very pleased with the repairs. The process was very simple and the service technician kept me informed throughout the process
James M.
Vehicle Make : GMC
4 out of 5
10/13/2017
Damage repaired. Was like it never happened. Really wish you guys actually did "all overs" for finish consistency. G
Christopher S.
Vehicle Make : Buick
5 out of 5
10/13/2017
None
Douglas C.
Vehicle Make : Mitsubishi
2 out of 5
10/10/2017
My car was supposed to take a week to fix and it ended up taking 6 weeks. I had to call the shop and my insurance representative daily to get updates on my car as neither the shop or my insurance representative would provide me updates. That’s 6 weeks of calling. The shop manager said he would take care of small scratches and dings on my car while it was in the shop. Upon receiving my car, this did not happen as there were still scratches on my car.
Shekema J.
Vehicle Make : Ford
5 out of 5
10/9/2017
They did a great job!
Dale G.
Vehicle Make : Chevrolet
5 out of 5
10/5/2017
I am very pleased with the way I was kept in the loop, notified of progress and kept informed. Additionally, my car looks great and all repairs were timely and professional.
Gayle A.
Vehicle Make : Toyota
5 out of 5
9/29/2017
Thank your team for an excellent job.!! I really appreciated your getting the car back to me earlier than anticipated.
Harold W.
Vehicle Make : Honda
5 out of 5
9/27/2017
I was very happy with the service and professionalism I encountered while my car was being repaired. I am also very impressed with the regular updates I received. Thank you very much for a pleasant experience! Cindy Wicker
Donna G.
Vehicle Make : Honda
4 out of 5
9/23/2017
I now know someone to call when I have another problem - hopefully never! I appreciate the way you kept me informed about the progress. My biggest concern was (cannot think of the word) that the tires could be calibrated corrected. Everything seems to be fine!
Augustus E.
Vehicle Make : Kia
5 out of 5
9/22/2017
Repair was excellent. Was a pleasure working with Scott.
David P.
Vehicle Make : Mazda
5 out of 5
9/22/2017
Great service, no issues.
Douglas N.
Vehicle Make : Ford
5 out of 5
9/20/2017
Delivered ahead of schedule and under estimate. Friendly people. Can't ask for much more.
Jon C.
Vehicle Make : Acura
5 out of 5
9/15/2017
The entire staff was so friendly and kept me informed during the whole process. It was a great experience and although I hope I never need another repair, if I did, I would certainly come back to Hendrick.
Ram Tool.
Vehicle Make : Chevrolet
5 out of 5
9/13/2017
Scott and the rest of the team did an outstanding job of handling my repairs. They exceeded my expectations from start to finish and even managed to beat the stated time to complete the repairs by two full days. Truly a job very well done.
Mehul M.
Vehicle Make : Acura
5 out of 5
9/13/2017
Everything about our experience was appropriate and well done. The greeting by the front desk staff, the estimate by Josh, and the updates by Nick were spot on. When there was a payment problem by the insurance companies, Nick was in contact with us daily. I would recommend Hendrick Collision to anyone for any vehicle.
Edwin W.
Vehicle Make : GMC
5 out of 5
9/12/2017
The team did great work and I really appreciated the communication on the repairs. Their cooperation with getting my car returned on my schedule was a great benefit for me.
Winfred C.
Vehicle Make : Buick
5 out of 5
9/12/2017
We were very pleased with the service we received at Rick Hendrix collision. Thank you so much.
Anne D.
Vehicle Make : Kia
5 out of 5
9/10/2017
Completely impressed with the service, staff, & the end result. Far exceeded my expectations. You all are miracle workers! Thank you.
Kenneth L.
Vehicle Make : Toyota
5 out of 5
9/9/2017
Very professional staff. Client centered services. I would never use anyplace other than Hendricks Collision Repair. My car looks brand new, clean inside and out.
Marina R.
Vehicle Make : Honda
4 out of 5
9/8/2017
Scott provided plenty of communication and kept me assured through the whole process. The team did an amazing job! My car looks brand new and I was so surprised to have my car returned to me with the interior completely cleaned! Thank you all for your hard work!

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