Vickie R.
Vehicle Make : GMC
Front desk agents. Incredible. Lot of work but handle efficiently. Work was excellent.
Danyelle &.
Vehicle Make : Chevrolet
Katie was absolutely wonderful. She kept me updated on my vehicle as much as she could. She was very polite and provided excellent customer service.
Wayne T.
Vehicle Make : Hyundai
Very professional and in a timely manner
William C.
Vehicle Make : Jeep
Great customer service experience. Great quality workmanship. I will recommend your facility to friends and family.
Lawrence W.
Vehicle Make : BMW
Very professional and kind.
Kristina W.
Vehicle Make : Toyota
I requested feedback twice a week on the status of my car. The only feedback I got was after I placed calls to enquire. This is my second experience with Hendrick Collision. The first experience was much better as far as service. The repair work was excellent both times, though!
Thank you.
Christopher B.
Vehicle Make : Subaru
Car looks great - like the damage never occurred. The only item I’ve found that doesn’t look original is the welds and paint visible when the tail gate is open - your work looks better than the original factory work on the other side. Great job - I’ll refer any one I know that needs body work done on their vehicle
**** P.
Vehicle Make : Honda
Scott is an excellent Rep. He sees that the smallest detail is taken care of
Deborah K.
Vehicle Make : Chevrolet
You were so clear and informative in your updates, both to me and Nationwide. I trusted you completely.
Jasmin N.
Vehicle Make : Chevrolet
Katie Floros and the front desk team were really helpful. My car looks as good as new thanks to the Hendrick Collison team!
Kyle G.
Vehicle Make : Buick
Courteous and professional throughout the entire process, despite delays from the insurance companies. The actual work to the car was outstanding and the appearance was excellent. The business location was convenient and the facility was clean, organized, and staff were professional in appearance and demeanor. Hendrick Collision made this unfortunate ordeal go far better than we could have expected. Thank you for your efforts!
Kyle and Michelle Ganson, Geneseo, IL 61254
Patricia P.
Vehicle Make : BMW
Repair was delayed. I was supposed to get my car on a Wednesday and I finally was able to pick it up on Friday late afternoon. I was on my way to get it early Friday when I received a text message telling me it would not be ready until late afternoon.
All personnel were very pleasant but this delay was a significant inconvenience.
Elena B.
Vehicle Make : Honda
The repairs were done with good care and one day earlier then initially promised.
Charlotte C.
Vehicle Make : Mini Cooper
I have taken my MINI to Rick Hendrick Collision twice for repairs. Both times the work and customer service were excellent.
Alicia R.
Vehicle Make : Cadillac
The person managing my service was professional
and courteous
My car was not cleaned when I picked it up
Car was not ready even after I was notified that
it was ready for pick up. Had to pay an extra day
of rental cost
Door lock did not operate correctly. Had to
return car for repair
Christopher S.
Vehicle Make : Toyota
Nick was helping us and he was absolutely great! The whole experience was done in a timely manner and we were very pleased with the outcome. My husband commented that cleaning the truck inside and out (our son does NOT do a good job with this!) was worth the $500 deductible alone!! Thank you for a good experience. We will recommend you to anyone. The Sorrell Family
Kenneth L.
Vehicle Make : Toyota
Outstanding service and craftmanship.
Kenton A.
Vehicle Make : Nissan
The best customer service and experience were provided. Great job!
Donna Ambler.
Vehicle Make : BMW
It truly was the best experience addressing the bad situation of the accident (poor bambi). I've never been treated so kindly and so professionally. Everyone on your Team is awesome!
Leonard M.
Vehicle Make : Lexus
Professionalism,honesty,integrity is at an all time high
at Hendrick Collision. I won’t hesitate to use them anytime in
in the future if needed. Thank you for a job well done!!
Leonard and Cynthia
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