Timothy O.
Vehicle Make : BMW
I would prefer to have a conversation about how my entire situation was handled. Approvals from Travelers for my separate windshield replacement were repeatedly questioned despite my calling Travelers to confirm payments. My original quote for installation of a trailer hitch was given to me based on never having done one like mine before and therefore grossly underestimated the true cost. My windshield approval was emailed to Hendrick to Monday February 25 but the windshield order wasn’t placed until March 6th. Additionally, my trailer hitch installation was estimated to cost $1500 to $1600 yet came in at a cost of $1800 and still not complete. I now have to bring my car to Southpoint BMW.l to complete the installation. I am politely requesting that Hendrick pay for any extra charge from Southpoint given that the **** was dropped in a serious manner by the people handling the claim and repairs that I had fully explained to everyone involved with the claim from Nationwide and additional work I requested beyond the accident caused by Nationwides client.
Shanika C.
Vehicle Make : Toyota
Scott was awesome!! Repair was ready early. My car looked better than it did before the accident. Front desk was attentive and nice everytime I had to interact
Joseph W.
Vehicle Make : Dodge
Everything was scheduled and completed in a very timely manner. My car was actually ready a day early. Love the rental car availability on site.
Ian G.
Vehicle Make : BMW
Car repair isn't something one normally equates with smiling faces. Happy to have done business with you all.
Victoria N.
Vehicle Make : Acura
Friendly and helpful staff and the car looked amazing when completed.
Brittney B.
Vehicle Make : Chevrolet
Is great fast and easy. Thank you all
Patrick R.
Vehicle Make : BMW
Happy all around.
Raymond P.
Vehicle Make : Cadillac
Good work
Richard B.
Vehicle Make : Acura
When I talked with the man who looked at the fender, I also showed him scratches on the back. He said he would buff the scratches off and he did not. Disappointing. Lynda Baddour
Tammy M.
Vehicle Make : Honda
I like the fact that they took the time to individually come out and help you assess the problem and then they kept me updated daily they got finished with the job sooner than expected and I was able to get back in my vehicle which I greatly appreciate
Natashalyn S.
Vehicle Make : Chevrolet
I am really pleased with the bodywork.
Thanks
Thomasener S.
Vehicle Make : Honda
Both companies Hendrix and Enterprise treated me very well and as you have seen me 3 times for different repairs, you know I like doing business with you all. You are all pleasant people to deal with in this stressful world. Scott was very good about keeping me updated and the outcome of their work was just as I tell folk, they are the best at restoring your car, they don't do cheap short cuts their work lasts and they stand behind it. And enterprise people stand true to their word and give you fair satisfactory results peacefully. Thank you again, Another satisfied customer, Ms Thomasener S
**** P.
Vehicle Make : Honda
Your man Scott is the reason I come to Hendricks Collition. He is a real asset.
Andrea R.
Vehicle Make : Audi
Alan was very pleasant to work with and it was done in the amount of time that he promised
Richard B.
Vehicle Make : Toyota
They always do a terrific job. More than pleased
Gail B.
Vehicle Make : Chevrolet
I THANK HENDRICK AND NICK FRIDLEY FOR A GREAT JOB THANK YOU AGAIN.
Carol G.
Vehicle Make : Toyota
The incident with my brand new car was very upsetting to say the least but the team at Hendricks definitely helped to put things in perspective and my Camry looks good as new! I so appreciate the support, communication and great job by the entire team at Hendricks Collision!
Thank you!!
Morris D.
Vehicle Make : Toyota
Everything was completed on time. The car looks great!
Sharon M.
Vehicle Make : Volkswagen
Great customer service and job very well done.
Justino N.
Vehicle Make : Honda
None
Social