Eduardo L.
Vehicle Make : Toyota
I'm very happy and completely satisfied. Thanks for your service...
Aja P.
Vehicle Make : Dodge
Fantastic
Edwin G.
Vehicle Make : Toyota
Very quick to fix my car. Great communication. The rep waited past 5:30 to assist me picking up my car because I was in traffic. Very helpful, amazing job and they vacuumed my car. Excellent job and service team. I’ll be back!
**** D.
Vehicle Make : Honda
Great customer service and very fast work. I have used you once and I came back because you delivered just a good of an experience the first time as you did this time.
Emomge M.
Vehicle Make : Toyota
The work that was done on my Camry was very good . And I would recommend your business to them thank you again Emogene Milligan
Laurie B.
Vehicle Make : Toyota
You don’t need to contact me, just improve your customer service. It took a minimum of ten phone calls every time I tried to check on my vehicle. I received no updates on repairs or completion date. Only after I picked my car up did I get a text and an email saying I would be updated about the status of my repairs. I also had to make three calls to my insurance company from the collision center when I came to drop my vehicle because they insisted my rental car was not covered. Your staff people also seemed to have issues with communication between departments. And the phone system is horrendous.
Vicki K.
Vehicle Make : Ford
Process was smooth. Everyone was courteous and helpful
Kitcia I.
Vehicle Make : Dodge
Jerry Jones did an amazing job getting in contact with me, and letting me know the process of my truck. He even went in on his day off to make sure my truck was ready for me to pick up. Very very satisfied.
Carlton B.
Vehicle Make : Chevrolet
The work to my vehicle was done in a timely manner and to standard. It was a very pleasant experience
Nicole A.
Vehicle Make : Nissan
Mike was excellent. Took care of things very quickly. When I called to check on status, he was always upfront and honest. Highly satisfied
Wendy H.
Vehicle Make : Chevrolet
Very pleased. Very professional and quick service. I was kept in the loop on when my car would be ready. The repairs look excellent and I will be referring people there. Thank you again!
Judy W.
Vehicle Make : Hyundai
Very Happy with the work done on my car! Brandon and the staff were very accommodating and pleasant. Thanks so much!
John G.
Vehicle Make : Toyota
No follow up, incorrect information and poor customer service.
Repair work looks good.
Volvo Car.
Vehicle Make : Volvo
My experience was pretty good overall. The women at the front desk were super helpful and very nice. When I got my car it was backed into the parking spot which was nice. The only things I saw that I didn't really care for was the dusty finger prints on the inside on the door and steering wheel and my head lights didn't seem like they were ajusted properly. I had to get up early the next morning to go to work and they are shining about 5 foot in front of my car towards the ground. I'm a mechanic at Volvo so I can fix that easily, but for the average person it would be an inconvenience.
Douglas P.
Vehicle Make : Lexus
Brian and the team were great. They kept me updated throughout the process and the car looks great!
William O.
Vehicle Make : Hyundai
Everything was great with the employees and car but please make sure those automated texts are sent at a reasonable time. I got 3 at midnight and **** at 2 am.
Teresa R.
Vehicle Make : Ford
I am truly completely satisfied you guys did an amazing job.
Edward L.
Vehicle Make : Cadillac
Good service very professional everything is in one place insurance adjuster car rental and of course collision rep. Nice job by all would reccomen.
Alfred M.
Vehicle Make : Acura
All services were very professions from initial contact to loaner car and schedule information.
All repairs made my car look and sound like new. Every detail was taken care of including Mike's complete review upon pick up including obtaining acura's code for the radio and navigate systems.
Thank you all
Al
Jeremy L.
Vehicle Make : Dodge
The repair work on the vehicle was outstanding. The issue is with the garage customer service and complete lack of keeping me informed of issues during the repairs. At no time did I receive updates on the progress of the vehicle or the week delay of even getting the vehicle repairs started. After repairs were started I was given a date it would be completed. On that day I had to call to get the status again, and was told that another part had to be ordered and that it wouldn’t be ready. COMPLETE failure in communication and ensuring the customer was informed. After speaking with the front desk, no payment methods were ever provided for methods no excepted. After arriving to pickup the vehicle I was informed of these methods and had to leave to go back home and get the ONLY methods accepted. Great repairs, customer service horrible.
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