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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 1485 reviews 76%
4 star 201 reviews 10%
3 star 53 reviews 3%
2 star 78 reviews 4%
1 star 128 reviews 7%
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(All Vehicle Makes)
**** Z.
Vehicle Make : VOLVO
1 out of 5
8/23/2019
Terrible experience. Car not delivered on time. Delivered with flat tire and faulty radiator. Service department rep Kat never returned calls.
Rachael H.
Vehicle Make : DODGE
4 out of 5
8/22/2019
Brandon was very professional very courteous and get me up-to-date on the repairs and the status made a quick easy and painless and less than a week I was done and driving my vehicle again you guys even gave me a ride to my house after I dropped off the vehicle that is great I don’t wanna have anymore problems but if I do I will be back
Tammy R.
Vehicle Make : CHEVROLET
5 out of 5
8/20/2019
Thankyou so much for your excellent customer service. You did a great job on the repairs to my Door and fender.
Vivian C.
Vehicle Make : TOYOTA
5 out of 5
8/19/2019
Very professional, great communication and beautiful job from what I can see. I hope I never have too but I would not think twice about using them again. Will definitely recommend to anyone that needs collision work.
LESLIE G.
Vehicle Make : TOYOTA
5 out of 5
8/17/2019
Very professional, friendly and helpful throughout the whole process.
Barbara M.
Vehicle Make : FORD
5 out of 5
8/16/2019
You are ver professional I never expected this from collision center, from start to finishThank you for such excellent service
CAROLE F.
Vehicle Make : VOLVO
4 out of 5
8/16/2019
Tyler Billitier was amazing with communicating progress and helping me navigate the adjuster/insurance processes to get my Volvo made whole. My car was returned “good as new”.
MAI G.
Vehicle Make : TOYOTA
5 out of 5
8/14/2019
I’m highly satisfied with the carwise app to check vehicle status customer service and all were great. I will recommend anyone needing this type a service.????????????????
Deona S.
Vehicle Make : BMW
5 out of 5
8/14/2019
The car looks great and they went above and beyond. Excellent service.
Theresa P.
Vehicle Make : FORD
5 out of 5
8/14/2019
Fabulous experience
Holly S.
Vehicle Make : NISSAN
4 out of 5
8/13/2019
From walking in with my damaged car to walking out with it fixed Everything went smoothly!! ??????????
AARON D.
Vehicle Make : VOLVO
2 out of 5
8/13/2019
I was extremely disappointed with the lack of communication. My car was at your collision center for almost a month and I never received a call. I had to call the night before I picked up my car to see if I had to plan on taking time from work for the pick, and I was told by your front desk to call back when my advisor was around. When your clients are in rental cars and have to schedule time to come to your location, it is a courtesy to at least help them plan how to get the rental returned on time. I was also very upset that anytime I call to ask questions, i'd be told to call back when my advisor was available. It shows that there is much room for improvement with the management of the shop if only one person can get me information on my vehicle. Also, I did not appreciate getting vague emails with "updates". I would expect more from than the equivalent of a text message when it comes to the status of repairs to my car.
Charles R.
Vehicle Make : HONDA
5 out of 5
8/10/2019
Very professional and kept me informed throughout the process. Thank you.
Crystal S.
Vehicle Make : HONDA
5 out of 5
8/9/2019
Your team did a great job, as usual. I like the fact that I could turn my rental car in at your place. Even though Enterprise did call me looking for their car
PETER D.
Vehicle Make : JAGUAR
5 out of 5
8/9/2019
Staff was excellent to work with. Great communication, quick and work looked good.
Daniel M.
Vehicle Make : MAZDA
5 out of 5
8/6/2019
Great job and great customer service! I was always updated on the progress of the repair.
Cori T.
Vehicle Make : HONDA
5 out of 5
8/6/2019
**** is excellent and kept in touch the whole process. Car looks great. A+ work
Michael P.
Vehicle Make : KIA
5 out of 5
8/6/2019
Great service fast and good quality
Gina S.
Vehicle Make : CHEVROLET
5 out of 5
8/6/2019
Very easy fix. Appreciated daily update calls from friendly people. Great to get my extra dent fixed too. Truck looks great thanks!
James W.
Vehicle Make : DODGE
5 out of 5
8/5/2019
The staff was very attentive and worked hard to assure I was informed and satisfied, specifically Brandon , Tracey and Ashley.

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