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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 782 reviews 75%
4 star 102 reviews 10%
3 star 34 reviews 3%
2 star 46 reviews 4%
1 star 74 reviews 7%
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(All Vehicle Makes)
John W.
Vehicle Make : Ford
5 out of 5
1/22/2015
Your team did a outstanding job!!! The car looks like new! Thank you for the extra effort in cleaning the whole car. We didn't expect that and it shows your team takes pride and ownership in the quality of work they do. We thank you so much and hope not to hit another deer.
Heather B.
Vehicle Make : Volkswagen
5 out of 5
1/21/2015
Your team made everything so easy! Thank you :)
Lamont B.
Vehicle Make : Nissan
1 out of 5
1/19/2015
Small imperfections with the painting of my rear bumper
Dennis B.
Vehicle Make : Dodge
5 out of 5
1/19/2015
I really wasn't expecting to get the car back so fast. It looks like nothing ever happened to it. Thank you for the fast and courteous service. I will definitely keep you in mind for all my future repair needs.
Louitha S.
Vehicle Make : Chrysler
5 out of 5
1/19/2015
Just want to say that you and the team for taking good care of my car.
**** B.
Vehicle Make : Toyota
5 out of 5
1/15/2015
The communication was excellent
Rosalyn B.
Vehicle Make : Lincoln
5 out of 5
1/9/2015
This was my first insurance claim experience ever, and I am thoroughly impressed with the workmanship & the people behind the labor. From front desk reception to the gentleman who handled the check in of my car, it was apparent that my car was in excellent hands. Thank you very much!
April B.
Vehicle Make : Chrysler
5 out of 5
1/1/2015
My entire experience was a great one with great communication from beginning to end.
James M.
Vehicle Make : Chevrolet
2 out of 5
11/18/2014
It was a new scratch on my car that wasn't there when I drop it off!
Tonda P.
Vehicle Make : Dodge
5 out of 5
11/17/2014
Rick was an exceptional representative for Geico. He was very nice explained everything to us step by step and he sent a text everyday advising the status of the car. This was the best customer service i have every received. Outstanding!!!!! Thank you Rick
Jacqueline S.
Vehicle Make : Honda
5 out of 5
11/8/2014
Excellent customer service and excellent repair job.
William S.
Vehicle Make : Nissan
5 out of 5
11/8/2014
Total customer services and benchmark work
Susan F.
Vehicle Make : Toyota
5 out of 5
11/7/2014
I was happy with my experience however I would of liked better communication on the status of my car through the experience.
Peggy S.
Vehicle Make : Saturn
5 out of 5
11/1/2014
I am very impressed with customer service, which seems to be a priority at Hendricks. My car was completed in record time. There was no problem. Everyone was pleasant, especially Amber & Justin.
Jorge B.
Vehicle Make : Chevrolet
5 out of 5
10/28/2014
hopefully, in a good way, I I don't have to use your services again, but if I do, I will definitely return to Hendrick. I want to mention Mr. West Mr. Helms and miss Strother for helping to turn a bad day into a better day, can't remember her name but the lady at the front desk was also very courteous too.
Stacey W.
Vehicle Make : Chevrolet
5 out of 5
10/28/2014
Excellent service!!!! Great customer service from day one, as soon as I walked in with my 20mth old son they made us feel welcome and at home. I absolutely loved the text message updates! I would definitely recommend you guys to someone else!!
Amy W.
Vehicle Make : Chevrolet
5 out of 5
10/22/2014
Thanks!
Marian H.
Vehicle Make : Audi
5 out of 5
10/14/2014
Awesome

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