Gabrielle S.
Vehicle Make : Honda
Always a pleasure to have my car worked on at this shop. Im always pleased.
Jerry E.
Vehicle Make : GMC
Great facility. Customer service was excellent.
Alotha W.
Vehicle Make : Lexus
Was an easy, seamless process. Repairs done quickly. Everyone I dealt with was pleasant and professional.
I am an extremely satisfied customer.
Robert H.
Vehicle Make : Jeep
Excellent in every way. From front office to final walk around at pickup time. All persons very knowledgeable and professional with pleasing demeanor. Thank you for making an aggravating situation a pleasant one for me.
Guy C.
Vehicle Make : Kia
great people to deal with very helpful and they do a super job. Looks like it came from the show room, when I picked it up.
Debbie H.
Vehicle Make : Chevrolet
Awesome customer service experience!
Joanna P.
Vehicle Make : GMC
From the second I called to get my car towed in to the second I left after getting my car fixed was a great experience. Paul was great, was kept very informed as to the progress of my car, everyone friendly and made a very stressful situation non-stressful. Thank you so much to everyone that took part in helping with my car. Highly recommend!!!
Joanna P
Shawn D.
Vehicle Make : Nissan
My adjuster Paul was phenomenal as usual. He wrote the estimate for my vehicle repair very quickly and explained it very thoroughly. The repair was great. You cannot tell the vehicle was involved in a collision. The vehicle was also washed and ready as promised. Another job well done by my USSA adjuster as well as Terry Labonte Colision Center. Very satisfied.
Kelvin W.
Vehicle Make : Lexus
We are pleased with the work you did. It looks like new. In addition you went the extra mile and cleaned our entire car, thank you. We plan on using you again, thanks.
Christopher L.
Vehicle Make : Toyota
We just found out the door electronic locking system doesn't work any longer on repaired door..will be contacting you on Monday and will notify USAA so the case isn't closed yet. Tks
Stephen S.
Vehicle Make : Hyundai
Great job and done very quickly
Leonard B.
Vehicle Make : BMW
Top notch service. I love the text messages updating me on the progress. I had no idea that USAA had sent me a check but you guys worked it out. It could have been a bad situation since I had already returned my rental. It would have been helpful to have received a text saying...your car is almost ready...if this is an insurance claim be sure to ask your claim rep about payment for your repairs. I thought they were paying you directly. Thanks, again, for a job well done!
Richard M.
Vehicle Make : Ford
Job well done..great counocation
Katie M.
Vehicle Make : Toyota
Team member (Bonnie) was very professional and efficient. We were also pleased with the car repairs.
Kenneth A.
Vehicle Make : Kia
Muffler crooked and hardened cement like material splattered on hood windshield roof waiting for call back to repair. Also 4-5 days late due to delayed part.
Dwight H.
Vehicle Make : Chevrolet
Having never had to do a collision repair before, I wasn't sure what to expect. Gladly the transition with Terry Labonte was flawless. Employees were courteous and I was continually updated on progress. Car was very clean upon pick-up and the fragrance used inside was awesome lol. Thanks again guys
Adrienne M.
Vehicle Make : Dodge
ILL NEVER USE UOUR SERVICE AGAIN YOU WHERE SUPPOSE TO REPLACE MY REAR BUMMPER WITH A NEW ONE, HOWEVER INSTEAD YOU REPAIRED IT. I TOOK PICTURES OF THE DAMAGDED BUMPER AND AFTER YOU DID THE REPAIRS MY BUMPER STILL HAD THE SAME SCRATCHES ON IT. I WILL BE REPORTING YOUR COMPANY TO THE BETTER BUSINESS.
Jeremy H.
Vehicle Make : Honda
Your team did an excellent job. If I did not know my car was damaged. I would not be able to guess where the damage was. Everyone involved did a great job. Thank you very much
Martin J.
Vehicle Make : Honda
No complaints! I had great service from the shuttle gentleman, to the repair folks! Also, email updates were helpful!
Robert O.
Vehicle Make : Chevrolet
Very Professional
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