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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 782 reviews 75%
4 star 102 reviews 10%
3 star 34 reviews 3%
2 star 46 reviews 4%
1 star 74 reviews 7%
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(All Vehicle Makes)
Angela W.
Vehicle Make : Lexus
5 out of 5
1/24/2017
Great service and fast repair. Everything went very smooth, including rental car.
Emmanuel K.
Vehicle Make : Nissan
5 out of 5
1/21/2017
Fast and awesome service. Workers were also very professional.
Thornnie R.
Vehicle Make : Nissan
5 out of 5
1/19/2017
Vehicle repairs look real good. Collision Center reps prompt and responsive throughout process.
Grace L.
Vehicle Make : Toyota
4 out of 5
1/19/2017
The service was great and really fast, the only problem I have is I find a scratch on the hood of my car that was not there before and I find it after I pick up my car.
Ronald I.
Vehicle Make : Chevrolet
2 out of 5
1/19/2017
They did a shoddy job on the repainting after the repair twice before finally getting it right the third time. Mr. Huffman is a total ****. Very rude toward me. Not sure if it was because i am female or if it was because i refused to accept a less than perfect repair. I always had good things to say about Terry Labonte Chevrolet but this whole ordeal, especially his attitude, left a bad taste in my mouth. He single handedly undermined my desire to do business with this establishment ever again. When i came in to pick up the car yesterday, at one point he was told, as he was standing right beside me, that "Mrs. Iverson is here to get her car." He didn't even acknowledge that i was there. Didnt speak. Didn't apologize for the delay on getting the repair right... Nothing. On the other hand, the lady at the desk is a jewel!
Merrianne L.
Vehicle Make : Infiniti
5 out of 5
1/19/2017
I appreciated the ongoing info via texts and the shuttle assistance a lot!!
Adrienne F.
Vehicle Make : Ford
5 out of 5
1/18/2017
Friendly staff & smooth process. Thanks for making repairs to my vehicle pain free and stress less!
Darrell B.
Vehicle Make : Chevrolet
5 out of 5
1/14/2017
The job was done ahead of schedule. And the repair looks
Westley M.
Vehicle Make : Chevrolet
5 out of 5
1/14/2017
They did a great job and got it done pretty quick. Great service!
Nicola S.
Vehicle Make : Honda
5 out of 5
1/14/2017
Good job
Susan R.
Vehicle Make : Toyota
5 out of 5
1/14/2017
Excellent service! Very nice staff!
Stephanie E.
Vehicle Make : Honda
5 out of 5
1/14/2017
The work Terry LaBonte did on my 2005 Honda Pilot looks great!
Patricia C.
Vehicle Make : Lexus
5 out of 5
1/13/2017
Absolutely top drawer from start to finish. Paul Huffman was my contact for my USAA claim. Great customer service.
Howard S.
Vehicle Make : Mitsubishi
5 out of 5
1/7/2017
The staff team were very friendly, courteous and efficient.We like the idea of keeping us informed of the progress of the repair. Andrew, Paul and Leigh. Thank you so much. Great job.
Nicola B.
Vehicle Make : Honda
5 out of 5
1/7/2017
The text alerts were fantastic and absolutely every single person I interacted with was helpful and pleasant. I hope to never need repair again but if I do, I know where to go!
Reginald M.
Vehicle Make : Chevrolet
5 out of 5
1/7/2017
You guys are awesome. I am very satisfied with all of your serve. Reggie Montgomery
Patricia D.
Vehicle Make : Honda
5 out of 5
1/7/2017
Appreciated the updates via text messge
Robin O.
Vehicle Make : Nissan
5 out of 5
12/31/2016
So grateful for the outstanding job. Thank you so much for your help and your support again awesome job. .
Patrigous R.
Vehicle Make : Chevrolet
3 out of 5
12/30/2016
They half ****. Wash my truck but the work it self was excellent
Alexandra C.
Vehicle Make : Fiat
5 out of 5
12/30/2016
All of the people I worked with were pleasant and polite. They were also very efficient with fixing my car.

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