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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 372 reviews 77%
4 star 71 reviews 15%
3 star 7 reviews 1%
2 star 15 reviews 3%
1 star 17 reviews 4%
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(All Vehicle Makes)
Sylinda D.
Vehicle Make : Ford
5 out of 5
1/27/2016
Loved the text message updates on the progress on my vehicle. Professional and friendly staff. Excellent work on my vehicle. Thank you for a wonderful experience!
Alethia L.
Vehicle Make : Toyota
5 out of 5
1/16/2016
My entire expierence from beginning to end was great and easy. My outstanding collision advisor Tracie, along with the wonderful professional staff and mechanics did everything to make an unfortunate situation a comfortable expierence. I especially loved the constant updates of the time frame of when my car would be finished as promised. The finish product was better than my orginal 2013 vehicle. It is very apparent why my insurance chose Hendrick Collision as a preferred business for their customers. One word to sum up Hendrick Collision,....Awesome!
Richie P.
Vehicle Make : Jeep
5 out of 5
1/16/2016
My car looks great. The staff took great care of me and kept me informed.
Bill W.
Vehicle Make : Toyota
5 out of 5
12/30/2015
Car looks great. The adjuster was professional and courteous, and the office staff was cordial and efficient.
Catherine D.
Vehicle Make : Chevrolet
5 out of 5
12/22/2015
I appreciate that I was called to be updated on the status of my repair and that they were honest when they weren't happy with the way something turned out.
Morris P.
Vehicle Make : Dodge
2 out of 5
11/16/2015
Talk to repair shop. Bodywork was great. Tailgate repair was unacceptable to me. I cannot be sure small dents were pre-existing. Your technicians must have been present at the accident. I was not there so cannot be certain if they were caused by the "hit and run" driver. Your personnel are certain they were, however. I accepted the job. Need tailgate and want to put this behind me.
Billy W.
Vehicle Make : Buick
5 out of 5
11/10/2015
Met by professional's, received good work, returned in window promised.
Terry M.
Vehicle Make : Mazda
5 out of 5
10/31/2015
My car was cleaned up and looks great
Rosemary K.
Vehicle Make : Buick
5 out of 5
10/31/2015
I've been to the collision center 4-5 times over the past 15 yrs, including when it was previously owned by another company. I've always received good service there. I hope that the quality will continue as it has in the past.
Wilhemina C.
Vehicle Make : Chevrolet
5 out of 5
10/29/2015
Staff was very courteous,helpful,and professional I received updates throughout the repair process from Mary and other associates. Would highly recommend Hendricks to others.
Sergio R.
Vehicle Make : Dodge
5 out of 5
10/27/2015
Quality work done in reasonable time with friendliness.
Richard F.
Vehicle Make : Toyota
5 out of 5
10/17/2015
The best service. Thank you!
Diamonta M.
Vehicle Make : Dodge
5 out of 5
10/6/2015
I'm really satisfied with the repairs.
David O.
Vehicle Make : Toyota
5 out of 5
10/3/2015
Courteous desk staff and excellent body work on our old Camry!
John K.
Vehicle Make : Acura
1 out of 5
8/31/2015
Car is not complete. Trim above windshield is missing. Trim around windshield is not installed correctly. It is coming off. It was earlier than expected, but not quality work. Thanks.
Bradley B.
Vehicle Make : Chevrolet
5 out of 5
8/14/2015
Awesome service
Keisha W.
Vehicle Make : Nissan
5 out of 5
8/13/2015
Thanks to the staff for being kind, informative, and speedy.
Chelsey W.
Vehicle Make : Jeep
5 out of 5
8/9/2015
I was worried that the process would be a headache, but everything was easy breezy, and I'm so grateful for y'all!
Richard H.
Vehicle Make : Lexus
5 out of 5
7/31/2015
Very customer-oriented; friendly, helpful staff; excellent repair & service.
Haley F.
Vehicle Make : Volkswagen
5 out of 5
7/30/2015
You all were great throughout the entire process! Thank you for the great work and making it so easy. My car looks like it was never in an accident. Thank you, Todd Hart for communicating with me until the end! I will definitely recommend Hendrick Collision to my friends.

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