Body Shop

Real Reviews From Verified Customers

Frank T.
Vehicle Make : Nissan
5 out of 5
10/14/2023
Great experience. Tracie Cannady provided us excellent service and kept us totally informed and was very pleasant and kind to us.
Mariel J.
Vehicle Make : Toyota
5 out of 5
10/5/2023
Todd was amazing!!
Marcus M.
Vehicle Make : Chevrolet
5 out of 5
10/4/2023
Very helpful and professional
Arthur C.
Vehicle Make : Hyundai
5 out of 5
9/24/2023
Very commendable work.
Joe J.
Vehicle Make : Mercedes-Benz
5 out of 5
8/25/2023
Todd was very professional and good to work with.
Wei Han.
Vehicle Make : Honda
5 out of 5
8/3/2023
Great work, very accommodating, very professional!
Michael G.
Vehicle Make : Toyota
5 out of 5
7/17/2023
Job well done
Maxwell B.
Vehicle Make : Toyota
2 out of 5
6/24/2023
Communication was not the best. Car was supposed to be ready in 3 days and it took 2 weeks. I had to call several times to ask for updates and was often told the only person that could tell me updates was not there. The day I went to pick up my car I called and I was told my car wouldn’t be “released” bc they couldn’t confirm that USAA had waived my deductible. Very frustrating to be told I wasn’t allowed to pick up my own car after 2 weeks. I eventually called USAA myself and sat on hold while USAA called you guys to tell you yes, my deductible was waived.
Reginald J.
Vehicle Make : Chevrolet
5 out of 5
6/2/2023
All went well, no complaints.
Helen R.
Vehicle Make : Dodge
5 out of 5
5/28/2023
Very satisfied
Ian M.
Vehicle Make : Subaru
5 out of 5
5/14/2023
Trustworthy and quality work. The people are tremendous. My highest recommendation.
Karen S.
Vehicle Make : Subaru
5 out of 5
3/9/2023
Brandon Butts is great! Very professional and courteous.
Heidi B.
Vehicle Make : Honda
4 out of 5
2/7/2023
Service experience was five stars for timeliness, professionalism and problem resolution. A HUGH thank you to Brandon Butts, Collision Estimator, for his outstanding customer service. Brandon was professional, knowledgeable and friendly as he patiently listened to the issues I had been dealing with since picking up my vehicle after the accident repair (September 2021) and then diligently proceeded to resolve the problems. His attention to detail and follow up service was excellent and very much appreciated. Brandon Butts is an asset to Hendrick Collision Center. Thank you Brandon!
Steven G.
Vehicle Make : Ford
4 out of 5
1/30/2023
All personnel acted professionally.
Angelina B.
Vehicle Make : Chevrolet
4 out of 5
1/28/2023
It would have been nice if my car had been washed and cleaned before returning to me
Coleen D.
Vehicle Make : Honda
5 out of 5
12/26/2022
Was very impressed with how easy it was to get the estimate done and how quickly the repairs were completed. Very nice staff!
Christopher P.
Vehicle Make : Toyota
4 out of 5
12/15/2022
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Jerry S.
Vehicle Make : Chevrolet
5 out of 5
12/5/2022
Thanks fixing my vehicle!! The process was very smoothly handled, I love how I was updated weekly on the status with my vehicle.
Sally B.
Vehicle Make : Nissan
4 out of 5
11/26/2022
Completely satisfied with workmanship. Had problem with Thursday appt and seven day it took to complete. Glad I didn’t have major repair.
Clifford T.
Vehicle Make : Honda
5 out of 5
11/26/2022
My rep was very professional and helpful.

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