Hendrick Collision Gwinnett Place Honda

Thank you, Matt, for being so amazing with helping to get my car repaired quickly. It looks brand new. Thank you for understanding how picky I am with my car and making sure to get it fixed perfectly! Highly recommend Hendrick Collision at Gwinnett Place Honda.

Great customer service

Matt went above and beyond to make me a staisfied customer. I didn't have to do anything! Awesome team!!!

Matt provided truly outstanding customer service. I can’t tell the car was hit. Thank you.

Matt is great. I can trust him to take care of my vehicle like it was his own.

Matt Paolini is outstanding. He responded to any inquiry I had and provided updates every other day. I was very impressed with his high level of customer service.

From the time I walked into the center, I was treated with respect. Amy made me feel welcomed and was I greeted with a smile plus I didn't have to wait to me seen. I initially went in for just an estimate but because of how I was treated, I decided to trust them to repair my 4 month old 2018 Toyota Camry XLE. Kyle Watson and his team did such a great job on my car, I cannot even tell anything ever happened to it. Kyle was awesome to work with and I wouldn't hesitate to refer anyone that needs body work on their cars to Kyle and Hendrick Collision. Thank you Kyle, Amy, and everyone at Hendrick Collision!!

Matt did an exceptional job for us making a very stressful scenario seamless. The repair is perfect and we really appreciated not having to wait on a rental car which would have compromised our commute to work. Matt is by far an asset to your team and we will continue to use your services because of him!

Todd was very attentive, answered, all of my questions, and followed up without being asked. He got my car repaired quickly and correctly. He is a joy to work with. I trust all of my car repairs to this location, because you all are consistent, and have great service.

First, allow me to thank team Hendrick Collision Center for repairing our vehicle. The process was simple and efficient. Though we had our concerns as to what the final condition of our car would be, we were surprised our expectations were well met. We’re happy to express special gratitude to Matt Paolini and commend him for getting us through each of the steps. Matt was always eager and patient to walk us through each one our apprehensions. Once more, thank you team Hendrick, thank you Matt. Now our Accord Touring is ready to roar again! Kindest Regards, The **** Family

My car looks awesome! Carlos and Andrew did a fantastic job of making it a quick and easy process! I really appreciate it! Will definitely come back if I need future repairs!

Absolutely amazing service.Matt was the best,he made this process as smooth as possible.He was kind and an all around great person.I will send every person I know to see him if ever in a collision.Absolutely amazing service,wouldn't imagine going any where else.

Matt Paolini was great. It was like he was born to that job.

I am very pleased with the outcome of the car. Matt was a very good liaison in letting me know what they were going to replace on the car. The team also did a very good job blending the new paint with the old paint. And the repair was complete faster than expected. Thanks again guys. Keep up the good work.

Matt is awesome

Everyone was very helpful and moved the process as quickly as possible.

I'm a business owner and I wish my company was as efficient and professional as your organization. I really appreciate how easy Matt made the whole process. My wife was very upset about wrecking her car and to have it back and in excellent shape in less than 10 days from the accident has really helped her spirits.

Matthew was superb. He kept me dutifully informed and delivered back a brand new car. Thank you for a job well done

I loved the finish of the car and the timing of the repair. The service from Mat was amazing from beginning to end. He kept me informed about the progress of the car and asked me if I had any questions along the way. He was very knowledgeable and concerned about how I felt about what was going on.

I picked up my car yesterday afternoon, paid the deductible and left the collision center. When my husband got home he found that the paint on the hood has bubbles in it. There are several places that have bubbles. We need to please have someone take a look at them. Also the front grill has a spot that looks like a bubble. I noticed it when I picked the car up, but my husband would like this looked at as well. The seat belt on the rental car broke the last day I was to have it, so at 7:30 AM I went to see if I could pick up my car, which was in the cleaning stage and turn in the rental. I was not able to get my car, and was told it was very dirty and needed to be "detailed". I left in a different rental to go to work, then picked up my car around 4:00 PM. When I took a closer look with my husband my car is really not clean at all. If I was to get a 2nd rental for the "detail" work to be done, I think I would expect the car to be actually clean. Everyone has been super nice, and accommodating. I hate that the end result is so poor. Please let me know what my next steps are to resolve the paint issues, and how it will be taken care of with my insurance company (Farmers). This was a claim. Thank you so much! Jennifer, ****-****-xxxx