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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 698 reviews 85%
4 star 85 reviews 10%
3 star 12 reviews 1%
2 star 11 reviews 1%
1 star 16 reviews 2%
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(All Vehicle Makes)
LEM J.
Vehicle Make : HONDA
5 out of 5
10/3/2019
Thanks to Andrew for being such an amazing help through my first collision experience. Honestly, one of my best experience with Honda itself.
Shelley C.
Vehicle Make : HONDA
5 out of 5
9/27/2019
****-10 (10 being the highest rating) this experience was a 10! The support provided was exemplary in all areas and a special thank you to Andrew although everyone I communicated made this unfortunate event more then tolerable.
Ran T.
Vehicle Make : INFINITI
5 out of 5
9/23/2019
Great Services!!! Definitely will recommend Hendrick to my friends if they need!!!
JACOB J.
Vehicle Make : LEXUS
4 out of 5
9/17/2019
Matt cared about getting my vehicle fixed correctly and did a great job with the team getting it there.
DIONNEIAH S.
Vehicle Make : MAZDA
5 out of 5
9/17/2019
After our incident we specifically requested to have our car repaired here. As usual Matt was fantastic to work with! Will come back if the need ever arises again.
LUCILENNY T.
Vehicle Make : HONDA
5 out of 5
9/16/2019
Everything well thanks
Lucious E.
Vehicle Make : CHEVROLET
5 out of 5
9/12/2019
I was completely amazed on how nice my truck looked. It looked brand new again. The customer service was second to none..
Marlena C.
Vehicle Make : HYUNDAI
5 out of 5
9/7/2019
Repairs were complete before completion date. Recieved update emails through the entire process. All questions were answered promptly. They even cleaned my car !!
Lori L.
Vehicle Make : NISSAN
4 out of 5
8/29/2019
Don't ask the customer to sign paperwork until they have had the opportunity to see their repaired car.
BYONGHOON Y.
Vehicle Make : HONDA
5 out of 5
8/22/2019
It was pleasant and comfortable service I had and I appreciate their hard workers!!!
SEUNG L.
Vehicle Make : HONDA
4 out of 5
8/19/2019
The repair process was made easy for me by the wonderful staff that works there. In my case, I had Andrew Sabau assist me with the paperwork, and he kept me updated with the progress of my repair.
Jonnell B.
Vehicle Make : HONDA
5 out of 5
8/17/2019
Andrew was very attentive. He responded to all of my calls and emails in a timely manner. He also arranged my rental car. It was a smooth transition. It only took a day for them to repair my car.
EVELYN R.
Vehicle Make : HONDA
5 out of 5
8/13/2019
Good job Good people Thanks
Richard T.
Vehicle Make : KIA
5 out of 5
8/12/2019
Very accommodating, very friendly. Everything was on time. Very smooth sailing process.
Cynthia P.
Vehicle Make : HONDA
5 out of 5
8/10/2019
My customer service rep Andrew was fabulous! We need more customer service guys like him!
MARVIN EARL.
Vehicle Make : LEXUS
5 out of 5
8/3/2019
From the time I arrived at Hendricks, I was treated to superior service by all, especially Andrew. They not only did a great job, but also completed the job ahead of time. I really apprciate the service my car got.
STACY B.
Vehicle Make : KIA
5 out of 5
7/20/2019
Celia is always a pleasure to work with. Professional, kind, understanding and a great representative for your company. I feel fortunate to have her as a resource whenever we need collision repair. Thank you!
David H.
Vehicle Make : KIA
1 out of 5
7/18/2019
I have already expressed this with Andrew. My only comment relates to the time it took to make fairly simple repairs. I understand that July 4th was included in the time frame but should it take two weeks to replace two pieces of glass and a door panel?
Phyllis W.
Vehicle Make : TOYOTA
5 out of 5
7/13/2019
The people at Hendrick Collision were courteous, professional, and more than efficient. My experience was pleasant and smooth.
Chanda F.
Vehicle Make : KIA
5 out of 5
7/12/2019
Andrew was very attentive and informative

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