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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 542 reviews 92%
4 star 15 reviews 3%
3 star 8 reviews 1%
2 star 8 reviews 1%
1 star 15 reviews 3%
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(All Vehicle Makes)
Kara P.
Vehicle Make : Kia
5 out of 5
1/13/2018
Quality work in a timely manner.
A U.
Vehicle Make : Hyundai
5 out of 5
1/13/2018
Amazing staff! Awesome service!!!
Earl G.
Vehicle Make : Honda
5 out of 5
1/12/2018
Friendly staff, helpful in answring all my questions, fabulous quality work!!
Apolinar L.
Vehicle Make : Infiniti
5 out of 5
1/11/2018
The repair job was outstanding my Infiniti looks brand new!!! Thanks so much!!!!
Ricky J.
Vehicle Make : Mercedes
5 out of 5
1/10/2018
Great service from all involved. Ryan was excellent and kept me up to date
Rotonda S.
Vehicle Make : Kia
5 out of 5
1/9/2018
A job well done
Melissa C.
Vehicle Make : Chevrolet
5 out of 5
12/28/2017
Excellent work in a timely manner. Thanks
Peter W.
Vehicle Make : Hyundai
5 out of 5
12/27/2017
Done ahead of time! And great repair.
Clyde S.
Vehicle Make : Nissan
5 out of 5
12/17/2017
Ryan Rice was the estimator who was very personable, professional, knowledgeable, and provided prompt updates. In addition, the gracious staff at the Enterprise office were very helpful and efficient.
Joshua D.
Vehicle Make : Ford
5 out of 5
12/17/2017
My agent was great
William P.
Vehicle Make : Cadillac
5 out of 5
12/15/2017
I am very satisfied with the service that I received from Rick Hendrick Chevorlet Norfolk Collision Repair. The service manager, Mr. Ryan Rice, is a highly dedicated pofessional! He answered all of my questions and concerns. I want to thank him and his entire staff for their superior service that I received!
Michael M.
Vehicle Make : Chevrolet
5 out of 5
12/9/2017
The Hendrick Team, as always, was ABSOLUTELY OUTSTANDING in all areas of service!! There is no better Chevrolet deleship anywhere in the state of Virginia!! It is always a pleasure visiting Rick Hendrick Chevrolet. Keep up he excellent work and Thank You Very Much!!!!!
Kimberly A.
Vehicle Make : Acura
5 out of 5
12/9/2017
Excellent communication and service.
Christian R.
Vehicle Make : Honda
5 out of 5
12/9/2017
You guys are AWESOME. Thank you all so much. To the person(s) responsible for repairing my 2010 Honda Fit, the end result couldn't have made me feel any more at peace. My best regards to everyone.
Nicanor M.
Vehicle Make : Nissan
5 out of 5
12/8/2017
You guys did a wonderful job repairing my vehicle. Extremely satisfied on job well done. Thank you.
Cwo Edward.
Vehicle Make : Ford
5 out of 5
11/30/2017
I am 100 percent satisfied with the results of repairing my ford sports Trac. Not sure anyone else could match the results. Thanks Hendricks
Alana R.
Vehicle Make : Nissan
5 out of 5
11/23/2017
Everyone was great! Thank you!!!
Adelbert J.
Vehicle Make : Nissan
1 out of 5
11/23/2017
Brought a tailight in to be replaced to the receptionist at the desk, she looked up the technician’s name and walked to the back to give him the part. Upon picking up the vehicle I noticed that the original broken tailight was put back in the car. The service rep said he knew nothing about it, we found the tailight in the back of the car in the box I brought it in with which had be resealed with tape. I didn’t have time to have it replaced so I took the car home and I would just replace it when I had time. The first time I went to fill the car with fuel. The gas door would not open. I ended up getting the door pulled out enough to open it all the way to find masking tape left behind covering the door return spring. The rubber covering the spring tore in the process of removing the tape. The shop seemed busy when dropping the car off and picking the car up, maybe slowing down and more attention to detail would have prevented the mistakes.
Christopher B.
Vehicle Make : GMC
5 out of 5
11/10/2017
Nice people Great service Quality work Thanks!
Valerie S.
Vehicle Make : BMW
5 out of 5
11/7/2017
Awesome customer

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