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Body Shop Review Summary

5 star 542 reviews 92%
4 star 15 reviews 3%
3 star 8 reviews 1%
2 star 8 reviews 1%
1 star 15 reviews 3%
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(All Vehicle Makes)
Lance F.
Vehicle Make : Honda
5 out of 5
3/19/2018
Excellent work with my back bumper. Looks brand new, and it took less than a week for me to recieve my car.
Michael H.
Vehicle Make : Chevrolet
2 out of 5
3/19/2018
I came in to Ricky Hendrick with my Colorado with a minor rear end collision. I received an estimate from Mike A. and was made to get one from the insurance company. Of course the insurance company was drastically cheaper. I expected the quote I received to be fought for by my 20+ year dealer.it wasn't! When I purchased the Colorado, I had a hard bed cover installed it was installed square to the bed. Because "it can't be determined that the accident moved it it no longer is square. To my eye the not replaced bumper is not straight. To top the cherry, I was assured that after the manager and insurance company was notified, I would be called back on what else would be done. No call Friday no call Monday. It is now my feeling, that I am either getting worked over by my 20+ year insurance company or the dealer that I have purchased my last 5 cars from! One my be losing my business!
Edison P.
Vehicle Make : Chevrolet
1 out of 5
3/19/2018
Three days late on the promise delivery date. No phone calls to me. Info from me calling there.
An Abel.
Vehicle Make : Toyota
5 out of 5
3/17/2018
Notifications were a really helpful update with an outstandying lovely job with my vehicle.
Katherine F.
Vehicle Make : Honda
5 out of 5
3/17/2018
Completely satisfied with the work they did. They kept me informed every step of the way.
Brad M.
Vehicle Make : Chevrolet
3 out of 5
3/15/2018
No issue with repair just didn’t like the fact someone went through the glove box and arm rest console
Daniece J.
Vehicle Make : Hyundai
5 out of 5
3/10/2018
Ryan and the front desk team kept me updated through the whole process and I'm pleased with the work that was done.
Laverne B.
Vehicle Make : Mercedes
5 out of 5
3/3/2018
Service was very professional and the work done to my vehicle was perfect.
Genay R.
Vehicle Make : Ford
5 out of 5
3/1/2018
Ryan Rice deserves a raise. Second time working with him personally and once with a friend of mine and he's always professional and pleasant. He needs a raise!
**** W.
Vehicle Make : Volkswagen
5 out of 5
3/1/2018
By far the best customer service I have experienced
Earl G.
Vehicle Make : Honda
5 out of 5
2/28/2018
Staff is awesome! The text updates and phone call updates are wonderfully appreciated. The vehicle repairs are lovely.
Gerald L.
Vehicle Make : Toyota
5 out of 5
2/22/2018
I appreciate the communication and expeditious repair.
Donna G.
Vehicle Make : Toyota
5 out of 5
2/20/2018
Everyone I came in contact with was professional and friendly and very helpful answering my ? Ryan was wonderful
Ebony H.
Vehicle Make : Ford
5 out of 5
2/17/2018
The staff kept me constantly updated about the status of my car via text and calling. They were friendly and helpful throughout the whole process.
Jarvis B.
Vehicle Make : Honda
5 out of 5
2/14/2018
Outstanding customer service!
Christine K.
Vehicle Make : Ford
2 out of 5
2/11/2018
Except for a slight variation in paint color, workmanship was very nice with above and beyond details handled. Enjoyed Ryan, Hannah and fhelsea...very VERY responsive.
Anne S.
Vehicle Make : Mercedes
5 out of 5
1/31/2018
Daily updates on my cars status throughout the repair were greatly appreciated
Rhonda M.
Vehicle Make : Kia
5 out of 5
1/31/2018
Job well done. Outstanding service!
Michael L.
Vehicle Make : Volkswagen
5 out of 5
1/26/2018
I could not be happier with the swift and great service Hendrick provided me.
Henry C.
Vehicle Make : Honda
5 out of 5
1/25/2018
Ryan was great

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