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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 542 reviews 92%
4 star 15 reviews 3%
3 star 8 reviews 1%
2 star 8 reviews 1%
1 star 15 reviews 3%
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(All Vehicle Makes)
Jennifer K.
Vehicle Make : Chevrolet
5 out of 5
12/20/2018
Excellent care and quality results!
Paul M.
Vehicle Make : Ford
5 out of 5
12/20/2018
Hendricks collisions always gets the job done right and timely. I love everything about them and their customer services is beyond fantastic.
Marianna G.
Vehicle Make : Chevrolet
2 out of 5
12/18/2018
No need for contact. The work completed is fine. I was displeased with the lack of communication during the process.
Sandra S.
Vehicle Make : Volvo
5 out of 5
12/14/2018
The service was extremely fast. The customer service was excellent and Ryan (I believe that was his name) was very knowledgeable, friendly and very professional.
Alexius C.
Vehicle Make : Hyundai
5 out of 5
12/10/2018
The staff was very friendly and had great customer service!
William C.
Vehicle Make : Lexus
5 out of 5
12/2/2018
Everyone was courteous and Professional. Shaun was amazing. He explained everything in detail. Very nice. My car looks amazing. Great job. I have already recommended Rick Hendricks to my friends. Thanks!
Eric H.
Vehicle Make : Honda
5 out of 5
11/29/2018
My experience has been OUTSTANDING! Please give Ryan 10 stars for his great professionalism, and 5 star customer service. He kept me informed by phone and text, I have never experienced this before, thank you so much. And honestly, from the young lady that helped me get in on time for the estimate, to the technician that worked on the car (I spoke to him too), everyone was great and seemed to care. Thank you Rick Hendricks for a job e fennel will done!
Jerry G.
Vehicle Make : Nissan
5 out of 5
11/24/2018
Your team did a amazing job and had an amazing turnaround on my vehicle. Thank you all for the hard that was put into it. Very pleased!!
Edward B.
Vehicle Make : Volvo
5 out of 5
11/16/2018
Ryan was true professional in every respect. It was a pleasure doing business with him amd Henricks Chevrolet.
Linda C.
Vehicle Make : Chevrolet
5 out of 5
11/15/2018
Everyone was friendly and professional. All work was completed ahead of schedule and looks great.
Yvette J.
Vehicle Make : Volvo
5 out of 5
11/14/2018
My USAA claim adjuster started naming all these different collision shops when I was arranging to get my car fixed. I said Nicole, which one is rated highest with USAA. She said RK Hendrick’s Collision. I said okay, let’s go with them. Nicole was right! Your customer service is excellent. The repairs on my car are excellent too. I will definitely recommend your shop with my family, friends and coworkers. Thank you’ll
Curtis F.
Vehicle Make : Chevrolet
5 out of 5
11/14/2018
Amazing service even finished one day ahead of time!
Suzanne O.
Vehicle Make : Kia
5 out of 5
11/14/2018
I have never had such a pleasant, effortless experience as I had when Rick Hendrick repaired my vehicle. The Geico estimator, Enterprise rental, body shop staff, everyone went above and beyond. I would recommend to anyone.
Otis D.
Vehicle Make : Nissan
5 out of 5
11/8/2018
Shawn was amazing, entire team was superb
Shwante Y.
Vehicle Make : Cadillac
5 out of 5
11/7/2018
The experience was great from start to finish. The team kept me informed every step of the way so I never had to call to inquire about the status of my vehicle. Service was excellent from the ladies at the front desk to Ryan my estimator. Thanks so much!
Judy B.
Vehicle Make : Nissan
5 out of 5
11/7/2018
I was very pleased with the service I recieved from Hendricks
Stephanie W.
Vehicle Make : Chevrolet
1 out of 5
11/7/2018
Repairs have to be redone
Mark Z.
Vehicle Make : Jeep
5 out of 5
11/2/2018
Very fast & realiable !
Melissa O.
Vehicle Make : Chevrolet
5 out of 5
11/2/2018
Everyone was great! I have a very crazy schedule and yall worked with me great to drop off and pick up my truck and on top of it all the actual job on the truck looks great! I will use yall everytime!
Peter G.
Vehicle Make : Honda
5 out of 5
11/1/2018
Great work done yet again, and in a timely manner. The text updates are new since I’ve last used your collision center and is very nice. The body work looks awesome and the car came back detailed!! Can’t beat that. Thank you.

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