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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 532 reviews 74%
4 star 116 reviews 16%
3 star 18 reviews 2%
2 star 22 reviews 3%
1 star 35 reviews 5%
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(All Vehicle Makes)
Samuel F.
Vehicle Make : Honda
5 out of 5
3/12/2017
You all rock. Appreciate everything and thanks for cleaning my car.
Walter C.
Vehicle Make : Toyota
1 out of 5
3/12/2017
The clear coat had a bubble in it that will require bringing the vehicle back for a sand and buff, someone should have inspected the finished job better
Akash M.
Vehicle Make : Toyota
5 out of 5
3/2/2017
Excellent service keep it up.
Marilyn G.
Vehicle Make : Mazda
5 out of 5
2/28/2017
I was very pleased with the service I received
Ann C.
Vehicle Make : Toyota
5 out of 5
2/24/2017
Hendrick did a great job. Chris kept me informed either by email or telephone calls on all steps of the way. I've had my car back 3 days now and so far all is well.
Shanah A.
Vehicle Make : Toyota
2 out of 5
2/14/2017
My doors aren't locking which is very frustrating. It's an inconvenience to have to return the car for a new issue.
Adhanom H.
Vehicle Make : Nissan
5 out of 5
2/11/2017
Good
Gary S.
Vehicle Make : Hyundai
5 out of 5
2/1/2017
At the start I was apprehensive. The usual promises made only to be changed with "what happened was". But none of that happened. I was kept informed fairly well. The customer service was excellent.
Shanna B.
Vehicle Make : Lexus
3 out of 5
1/28/2017
You guys continued to text me during the time you were repairing my car and the last text confirmed that pick up was still scheduled on time. I drove 45 minutes in traffic after work, even stopping at the gas station to make sure I had the right amount in the rental to return only to get there and be told my car would not be ready until the next day. So frustrating! Someone dropped the **** on keeping me informed about pick up. I had to drive the rental, which I hated, for another day and make another trip to the gas station the next day. I can say the car was cleaned really well and looked great, so kudos for that.
Rebecca E.
Vehicle Make : Toyota
5 out of 5
1/25/2017
Very positive experience. Everyone was very professional yet very friendly. I would recommend you to anyone needing collision repair for their vehicle.
Eloy T.
Vehicle Make : Dodge
1 out of 5
1/24/2017
Still just the fact that I wanted more work done and they never got back with me on additional work on my van. I was satisfied with the work done to my van for repairs
Caridad S.
Vehicle Make : Chevrolet
5 out of 5
1/12/2017
Excellent service and everyday given updates on repairs
Jazmin P.
Vehicle Make : Honda
5 out of 5
1/11/2017
Great job!
Kimberly H.
Vehicle Make : Ford
5 out of 5
1/10/2017
Brian and Mike were friendly and courteous. They made the whole experience a breeze! The added bonus of having my car thoroughly cleaned was an awesome surprise. I called back to thank them personally. I would recommend your services to everyone I know. Thank you for turning an agitating evevent in my life to something that was corrected in a professional smooth way.
William J.
Vehicle Make : Mercedes
3 out of 5
11/26/2016
It took two and a half weeks for repairs and I am still waiting on my right rear rim which is a different color than the other rims. I had very few updates during this process, but when I did the calls were courteous. Please explain why it takes so long for Rick Hendrick Collision to get parts. Thanks, Dr. William J
Robert G.
Vehicle Make : Chevrolet
5 out of 5
11/15/2016
Goodjob
Paula D.
Vehicle Make : Toyota
5 out of 5
11/15/2016
Job well done with the entire process. The customer service was phenomenal. Thanks for making our car repair experience grand.
Mauricio N.
Vehicle Make : Honda
5 out of 5
11/11/2016
The attention and service was outstanding
Sima P.
Vehicle Make : Audi
5 out of 5
11/1/2016
Excellent customer service.
Christopher L.
Vehicle Make : Dodge
4 out of 5
11/1/2016
I think Jasmine is real pretty.

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