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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 532 reviews 74%
4 star 116 reviews 16%
3 star 18 reviews 2%
2 star 22 reviews 3%
1 star 35 reviews 5%
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(All Vehicle Makes)
Melinda S.
Vehicle Make : Toyota
1 out of 5
6/8/2022
The part is not right and I have spots on my car
Carlos H.
Vehicle Make : Acura
4 out of 5
6/4/2022
Would like to see same day estimate for these minor types of repairs. However, I can understand these times create headaches for everyone. But dispite this I am extremely Happy with Hendrick for all my car needs. They are the best in the country.
Nicolas C.
Vehicle Make : Kia
1 out of 5
5/29/2022
My car will need to be repainted…I’m now being inconvenienced to bring it in and be without a car for over a week…am I pissed off and annoyed that no one did quality control and verify it was done correctly, yes…
Michael M.
Vehicle Make : Nissan
4 out of 5
5/20/2022
Mariah and Danielle was such helpful individuals. They contacted me with information and updates. They shared concern and verified my car was back to peak performance. It was really great working with Hendricks collisions of concord and the staff.
April G.
Vehicle Make : Toyota
5 out of 5
4/18/2022
Everything was done well, it was done in the timeframe I was told and regular texts about the status of the repair were provided. I am very happy with the results.
James J.
Vehicle Make : Honda
5 out of 5
3/26/2022
Job well done.
Matthew L.
Vehicle Make : Chevrolet
5 out of 5
3/20/2022
Mariah did a great job communicating and keeping me up to date on the process. Excellent experience all the way around.
Phyllis F.
Vehicle Make : Lexus
5 out of 5
2/14/2022
Jarrod was professional and courteous. He kept me informed during the process and my car was completed on time. There were no follow up issues. Very satisfied.
Glinda D.
Vehicle Make : Lexus
5 out of 5
2/13/2022
Jerrod kept me updated on the progress of my car. Very friendly and patient with me whenever I called.
Nancy N.
Vehicle Make : Jeep
5 out of 5
1/26/2022
Jerod got everything done for me in a timely manner
Joann J.
Vehicle Make : Jeep
5 out of 5
12/31/2021
Great team to work with
Christophe L.
Vehicle Make : Toyota
5 out of 5
11/27/2021
Special thanks to Mariah for keeping us informed on progress. Thanks as well for completing the repairs exactly as scheduled.
Clarence R.
Vehicle Make : Toyota
5 out of 5
11/14/2021
Moria was so helpful navigating us through this process and keeping us up to date on the repair. This was greatly appreciated. No Made the absence of our car easier since we knew it was being repaired and had some idea of it’s return.
Douglas ****.
Vehicle Make : Dodge
5 out of 5
11/4/2021
Very professional with numerous updates
Travis W.
Vehicle Make : Ram
4 out of 5
11/1/2021
I believe in this team they take time and do the job right!!
Travis W.
Vehicle Make : Ram
4 out of 5
11/1/2021
I believe in this team they take time and do the job right!!
Tressa E.
Vehicle Make : BMW
5 out of 5
10/29/2021
It was well done. Thank you!
Sherry J.
Vehicle Make : BMW
4 out of 5
10/29/2021
Completely satisfied with work & amount of time.
Tim U.
Vehicle Make : Kia
1 out of 5
9/17/2021
Upon return home and washing the Soul, I found a scratch on the left rear quarter panel that was likely caused by the initial contact with the car what hit mine. It is too late to have you or anyone do anything about it. The scratch is about three quarters of an inch long and easy to miss on a glancing inspection. Otherwise the repair work done was nothing short of excellent. Tim U
Terrence R.
Vehicle Make : Ford
4 out of 5
9/15/2021
The service technician kept me updated on the progress of the repairs over the two weeks it took for my car to be fixed.

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