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Real Reviews From Verified Customers

Body Shop Review Summary

5 star 532 reviews 74%
4 star 116 reviews 16%
3 star 18 reviews 2%
2 star 22 reviews 3%
1 star 35 reviews 5%
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(All Vehicle Makes)
Elizabeth M.
Vehicle Make : Mercedes
5 out of 5
12/1/2017
My car looked beautiful inside and out. When it came time to pick up my car, I was shocked at the quick and smooth transaction. Dropping it off was a bit different since I had to deal with a few unreturned phone calls. I do feel that the front desk people could seem a bit more friendly since they seemed to mirror the doom from the clients who have just been in a car accident. Overall, the service was good.
Jason D.
Vehicle Make : Mazda
5 out of 5
12/1/2017
great service, appreciate the updates on the progress. high Quality work has my car looking like nothing ever happened. very thankful
Robert M.
Vehicle Make : Dodge
5 out of 5
11/30/2017
Very smooth process and great work by the shop. Top to bottom great experience!
**** S.
Vehicle Make : Toyota
1 out of 5
11/29/2017
Have to return for a vanity plate to be replaced and mounted that the repair department threw away. Though Steve Nemeth offered right away to replace it when I brought to his attention. He was great to work with and kept me informed. I do need to contact him tomorrow about some scratches in the tint, that I had installed.
Anthony S.
Vehicle Make : Toyota
5 out of 5
11/25/2017
Car looks like new. Great repair job and beautiful detail job.
Michael O.
Vehicle Make : Chevrolet
5 out of 5
11/25/2017
Thank you!
Wes E.
Vehicle Make : Toyota
5 out of 5
11/21/2017
Steve was awesome. He kept me informed and his team was able to get my truck finished 3 days ahead of schedule!
Rebekah B.
Vehicle Make : Ford
5 out of 5
11/21/2017
Easy process; friendly staff.
Steffini E.
Vehicle Make : Honda
5 out of 5
11/18/2017
Thank you for always doing a great job
David H.
Vehicle Make : Ford
5 out of 5
11/16/2017
Carol and The team were great
Kameron B.
Vehicle Make : Kia
5 out of 5
11/10/2017
The staff was super thorough, personable and efficient! Would recommend them to anyone!! Thank you so much for being so wonderful to work with! Kameron B
Sreedhar S.
Vehicle Make : Toyota
4 out of 5
11/9/2017
Repair and paint work are awesome. Gave my car 2 days early.
Rita W.
Vehicle Make : Volkswagen
4 out of 5
11/7/2017
The representative that assisted me was very nice but the overall experience was mediocre. When I? walked into the location there were several employees behind the counter no one acknowledged me. Seemed too busy to even greet me. I? had to interrupt them to get some assistance.
Daniel M.
Vehicle Make : Hyundai
5 out of 5
11/4/2017
Enterprise was great and Steve for Hendricks was fantastic. Great job on the repair and gave timely updates. 10/10
Jodi G.
Vehicle Make : Dodge
4 out of 5
11/2/2017
Steve did a great job! He did all he could to make me happy. Very professional and called to keep me up to date on the progress of my vehicle. Unlike your Kia dealerships who never sent me a survey because they knew what the results would be. Terrible dealership!! All about the money!!
Sean J.
Vehicle Make : Acura
5 out of 5
10/24/2017
Steve did a good job of keeping me updated on where they were in the process and next steps which made the entire experience much easier.
Neal A.
Vehicle Make : Honda
4 out of 5
10/23/2017
I like the electronic progress reporting and how it gave a breakout of the cost and stage of completion. Had no problems with staff. Smooth experience.
Donna L.
Vehicle Make : Honda
4 out of 5
10/23/2017
Great job. Completed on scheduled date that was given.
Jon S.
Vehicle Make : Honda
5 out of 5
10/23/2017
Terrific service, answered my questions, and very professional and courtious
Shirley M.
Vehicle Make : Honda
5 out of 5
10/18/2017
I think Steve Nemeth was a total professional. He kept me informed every step of the way. I could not ask for a nicer person. They did a fantastic job on my car. I would definitely use Hendrick again. I'd also recommend them to anyone needed their service.

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